Customer Ratings & Reviews

Having unlimited tech support for all technologies just a simple phone call away is a blessing. I don’t have to worry about finding someone with knowledge about my model. The techs are all very helpful. The member pricing on Best Buy products is a big plus.

we are very happy using Best Buy's Totaltech membership and using the service by phone is a big help to us who live one hour away from our Best Buy store. They have always been courteous and answer all of our questions effectively.

It was worth it , had to get my computer repaired … would have cost the same and now I renew every year and get discounts / use the total tech on at least 2 products a year

We highly praise this membership. Purchasing items from Best Buy has been a pleasant experience. The Geek Squad has been outstanding with support for our computers. We also believe the cost is in line with the value we have received.

Great value most basic installs are included. Use them to connect my washer, dryer fridge range and microwave. Also mounted my TV for free and connected my receiver from my home theater that in itself pays for the total tech on top of all that all my products have the warranty.

This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!

Bought the service as piece of mind for my open box item. Item has been flawless and have not used service but it was good to know it was there if needed

Best purchase of the year so far. If you have a family with multiple tech devices each, this is great to have. With all things tech today the value of total tech pays for itself. Each time we have used it we got our devises back in working order the first time and on time.

For us that are technically challenged Totaltech is a true blessing. I find it a tremendous help that is reasonably priced. Technicians are extremely helpful & take time to explain things. Totaltech is A+ in my household!!!!

Great service and product but I truly miss total tech stacked with geek squad protection plan plus product replacement. It was reassuring I could purches extra years of benefits for the really pricy tech . It cost more but good customers dont mind.

This membership has already paid for itself! The discounts are amazing and customer service is A+! Everything we have needed help with there has been an actual person to help! Thank you all for this total membership, I’m never letting it end!

Sean who is the store manager is solid! I travel an hour away just to buy whatever I need. His employees are very knowledgeable when tbey are helping me out. Kuddos to this location & staff. They will have my business over any other place !

Get 2 years of coverage on everything which is nice but have to continually renew the membership. Get benefit but realize it is a slippery slope for membership.

Value membership for my devices. Was great to have help asap when needed

We really have not had the need to use the total tech service. But it is nice to have it in case it’s needed. One of the great perks, is that you can add any new device you purchase to it.

A tremendous value as I have already leveraged it for installation and delivery services. Love the membership only deals that I can consider throughout the year. Looking forward to tapping into the geek squad expertise. There’s a lot here for me to take advantage of

We continously shop at Best Buy, not only for the products, but for the great Total Tech membership. It really is such a great experience knowing your purchases will be delivered and installed efficiently. Thanks Best Buy for making our shopping experience easy and affordable! ❤️

After fighting with my other laptop over the past few years it is well worth having someone else do the setup and I was able to get other things done while totaltech set up my new laptop. They transferred everything over from both of my other laptops and did it in a very timely manner.

I can’t believe how much I’ve used Totaltech in such a short time. I used it once on the phone when we were have a scammer crisis and twice for my new computer, I needed help getting everything set up the right way for me. I also was able to use this great service on our old computer! Yea

I am so glad I was able to get this printer with a special discount, it is a great printer, i just wish the software to install was easier. Everything else works wonderful!