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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 361 Showing 7,201-7,220 of 11,509 reviews
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it offers free installation which is cool, and it got me a 3080 FE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love the membership have had it on every thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a must for me. I love getting help from the Geek Squad. They really know what they are doing. I cannot think of not getting this service,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Just what I needed unlimited Geek Squad support and warranty help. Not having to buy an extended warranty makes this the perfect plan.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      I'm glad you love your Best Buy TotalTech membership! We are available 24/7/365 to assist you with all of your technology needs. In addition to 24/7 support and the included Best Buy protections there are many other benefits you can learn about at www.bestbuy.com/totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Use it more than I thought I would

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad! They know what they are doing. Thought the cost was pricey but they keep surprising me by making my pc better with each visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes i have samsung galaxy s22 ultra now i like it i was using samsung since 2015 I don't want to use other phones like I phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership to Totaltech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've made. Works on all my computer equipment whether I bought it at Best Buy or somewhere else. Takes care of most electronical equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the Geek Squad member pleasant and knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the begging I was trying to cut corners thinking it was pricey but once I seen the real number somewhere else I realized I was making a mistake

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for leaving a review Angelica! We are happy to have you as a new Best Buy Totaltech member! If you ever want to look at your total savings you can do so at www.bestbuy.com then click account then it will be under the Protection Plans and Subscriptions section. The full list of benefits you have access to under your membership plan can be see here at: www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    This is a great membership! Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a huge value, especially when you are purchasing multiple items. Everything is protected which is great! Highly recommend!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Protecting your newly purchased technology when accidents happen was very important for us to be able to provide to our customers. Best Buy Total tech includes up to 24 months of Best Buy Protection and Applecare+, as well as a numerous amount of other benefits to give you value and peace of mind. You can find a full list of all the other amazing benefits by visiting www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We love our membership and use it frequently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership gives me peace of mind that all items purchased at Best Buy are covered and Geek Squad is included in the membership! Renew membership yearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good subscription, it's reassuring that the Geek Squad will come to house, better then old subscription in regards coming to house but a bit more expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy for getting this total tech membership because it’s very convenient for me because I am not very good at installing anything

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Free standard installation with new purchases is a great benefit to take advantage of from your Totaltech plan. We are happy to hear this benefits helped you. To see the full list of benefits and ways to save you may visit www.BestBuy.com/Totaltech . We are happy to have you as a new member! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Can’t go wrong with this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Love the LG! Easy to get things out and in! Temp just right, easy to see the buttons they light up! Best Buy I ever made!! Jan

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review and feedback Jan. We appreciate you choosing Best Buy to purchase your new LG product, and glad to hear you are loving it. If you ever need assistance, we are here for you. Totaltech experts are available 24/7/365 and you can contact them in a variety of ways. Call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy protect program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a lot of items from Best Buy. It’s worth having the extra coverage. You’ll have problems with your device when you least expect it.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Alex, you are absolutely correct that you can have problems with your devices when you least expect it! Having that peace of mind to know your technology is covered if anything goes wrong is invaluable! There are so many other benefits in addition to the 24/7/365 Geek Squad Tech Support, we highly recommend checking out all the benefits we offer at www.BestBuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Saved money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to get a router forgetting I had total tech and saved 30 dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toral tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Total tech yearly plan has been helpful for me with my purchase. I have used it a few times already, and they are prompt and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Service is an improvement to previous programs. This does provide cost savings and is worth purchasing when making major appliance purchase.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Bundling these programs was to make it easier for customers to find all of our services under one umbrella. We are glad that it is working out so well with all the savings Best Buy Totaltech provides.

      With all the wonderful services we have a link that can provide you with more information: www.bestbuy.com/totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    This is the greatest investment I have done they f

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest investment I have done they fix my computer it going to storm in the cameras and you can use it for all kinds of things to repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech Membership Offers Values/Perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the membership, well worth it. Get free 2 yr Apple coverage on their products, extended return dates, TotalTech discounts. Very well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a good value. If one has any issues with any tech items, one can take it to the Geek Squad. I love it that all labor is included.

    I would recommend this to a friend