Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
Feeling of security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this product when I think I may need it if anything happens to any household appliances or electronics that I purchase.
I would recommend this to a friendRated 4 out of 5 stars
Love member ship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This member ship help alot in cost. I don't have worry
I would recommend this to a friendRated 5 out of 5 stars
❤️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great knowing if I need them they will be here. I live an hour away from Best Buy Store and I am elderly and don’t like to drive very far.
I would recommend this to a friendRated 5 out of 5 stars
Easy to return for full return of price total Tec
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Covers all breaks period while covers I was told and they did it,they got confused but they did the right thing and took it back like promised
I would recommend this to a friendRated 5 out of 5 stars
Roger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, knowledgeable people. They set my computer up so all I had to do was plug it in and connect to my internet. Everything worked great.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Happy to hear everything worked out great with the computer setup! Totaltech also offers 24/7/365 Tech Support if you ever have any computer issues. They can be reached at 1-888-237-8289. You can see everything Totatech has to offer at www.bestbuy.com/totaltech
Rated 5 out of 5 stars
Total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I got all of the info transferred from my old computer & have received discounts at 5he register on other stuff already
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review and feedback. We are glad you were able to use your Best Buy Totaltech membership to transfer your data from your old computer as well as saving money on other Best Buy purchases. Geek Squad tech support and exclusive Totaltech member pricing are some of the great benefits of Best Buy Totaltech. To learn more, please visit us at www.bestbuy.com/Totaltech
Rated 1 out of 5 stars
No longer a good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always loved Best Buy. I buy all appliances here for my rentals. Never again. The install was horrible. Best Buy bids out to a third-party vendor. Best Buy will not help you in any way. The oven was dented and the installer had wrong cord. No safety precautions were taken. Best Buy total tech support is horrible. After 3 trips they offered me a gift card of $150 and cancelled it because I had to return dishwasher as well. The gift card was for time spent waiting on tech and inconvenient. I thought that was a very nice gesture. Technician left the bottom plate off of dishwasher. Do yourself a favor and stay away from their geek squad. They are rude and will leave you on hold for hours. I have never dealt with the level of incompetence as I have with their overseas customer service over the last two weeks. I was hung up on twice. Who offers you compensation and takes it back? The supervisor was so petty and unprofessional. I am now on my 5th day off work due to another pick up.
No, I would not recommend this to a friendRated 5 out of 5 stars
A helpful team.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This proved to be a helpful service membership. They help not only with the computer I just bought, but also one I bought previously.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thanks for your review and feedback JayJat, we really appreciate it. We are happy that you were able to use your Totaltech membership for your computer needs. You get free Geek Squad support options on all your tech whenever you need it, no matter where you bought it. Totaltech experts are available 24/7/365 and you can contact them in a variety of ways. Call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert.
Rated 1 out of 5 stars
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership ia not worth the price tag, there is way too many stipulation and thinga it do not cover. Almost a waste, paying for troubleshooting not actually repair the product.
No, I would not recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really recommend this for everyone I’m so happy I got this now if I ever need something fixed or installed I can count on bEStbUy thanks for this deal.
I would recommend this to a friendRated 1 out of 5 stars
bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the worst experience with the Geek Squad person. After 45 minutes the person could not solve my issue. Very disappointing to pay for this service. Called Apple Support and they resolved the problem in less than 5 minutes!
No, I would not recommend this to a friendRated 5 out of 5 stars
I love Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. Member prices, plus unlimited Geek Squad support are great. I also love the free protection plans on all purchases
I would recommend this to a friendRated 5 out of 5 stars
I love my membership and I use it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellanr geek squad the best care plan for your computer,!phone, TV, and anything else you need seevive
I would recommend this to a friendRated 5 out of 5 stars
ToalTech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Membership is a great value. Takes care of any problems or issues...Discounts on many standard usable day to day products a p[lus...
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you so much for your review! It is nice to hear that you find your Best Buy Totaltech membership a great value! You can view all the wonderful benefits such as exclusive Totaltech member pricing at www.bestbuy.com/Totaltech
Rated 4 out of 5 stars
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Customer service. helped deccide which screen to purchase
I would recommend this to a friendRated 5 out of 5 stars
Happy Surprise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought Total Tech along with a new MacBook. So happy they’ll transfer all my old data from my broken laptop for free. And they are partnered with Apple.
I would recommend this to a friendRated 5 out of 5 stars
Great Purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was the best...free delivery and set up. PLUS the Geek who delivered was the best, on time, professional! So happy I decided on Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Current Technology Changes everyday.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth it. Current Technology constantly changing. Felt the need to set pride aside and ask the professionals. Should have done it sooner.
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I purchased this! It was worth it for the TV mounting. I just moved, and purchsed two new TVs. They were fast and efficient.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you so much for sharing you find your Best Buy Totaltech membership worth it! We are happy you were able to get free delivery and standard installation for your new TV's, as these are some of the great benefits of Best Buy Totaltech! You can view all the wonderful benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech Also thank you for letting us know we were fast and efficient!
Rated 5 out of 5 stars
Total Tech Membership is GREAT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TotalTech is totally worth the money. Having Tech folks at your service is outstanding. It pays for itself easily. I highly recommend this.
I would recommend this to a friend
