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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 11,509 reviews
  • Rated 5 out of 5 stars

    Love having the TotalTech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is of real value. The member prices and Geek Squad protection are great. And the peace of mind that the protection brings is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    P

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure it jsjsjsjsjsjsjsjsjsjsjsjs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to consider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with plans to rebuild my computer and they did it for free with parts provided. Plus the year coverage on all my purchases! Perfect plan for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT VALUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value even if you shop occasionally on Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Haven't had to use this yet but from what I read this is a very good plan

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Customer Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited two weeks to get my equipment. Total tech could not locate my equipment, the field manager wanted to reschedule my appointment, I took a whole day offwork waiting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a very good deal, i have already saved more than i paid for membership. Includes the necessities and then some

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good, I would refer this to my friend s and family

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it thinking it would cover the electronics I already had purchased at best but such as my appliances but it doesn’t. Purchases made after enrolling in the membership are covered.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically, the same price as the dishwasher installation was going to be. Also some extended warranties and price reductions come in handy.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Free standard installation is a great benefit to take advantage of from your Totaltech plan. Added benefits like free 24 months of Best Buy Protection Plans on new hardware purchases as well as sales discounts are also great perks. We are happy to hear you are exploring the wide range of benefits offered. To see the full list you can do so at www.bestbuy.com/Totaltech . We are happy to have you as a new member! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best money spent on extended type warranty hands down. Getting that extra days to return great.. and evwryone is so nice.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review. The 60 day and return and exchange with Best Buy Totaltech gives you peace of mind and plenty of time to make sure you are happy with your new purchase. For all the great benefits Best Buy Totaltech offers, please visit us at www.bestbuy.com/totaltech Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your geek squad staff, personabilities, service, and availability are all excellent. thanks for including this offering

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I use it. It looks useful! They now how to sell it:)

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hi Yilmaz. Thank you for becoming a Best Buy Totaltech member! To make sure you get the most value from your membership, we invite you to our website at www.bestbuy.com/Totaltech where you can get all the information and view benefits for Best Buy Totaltech. If you have any questions, Totaltech experts are available 24/7/365 and you can contact them in a variety of ways. Call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we purchased this membership. Have used it several times already. It is wonderful to have the assurance that help is readily available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never had an issue with anything we’ve taken in for repair or service. Very professional, very polite, very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Accurate //////////////////////////////////////////////////////////////////////////////////////////////////////////////

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve already got my money back three times over what I paid. Comes with free TV situation. If you need to buy TVs, more than one this is the option for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy it the surface pro 8 after 34 days fall it down the price and the refund me the difference cause cover me 60 days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the add on hopefully I never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than a service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership peace of mind is well worth the price. I'm seeing similar offers from other tech stores, but I have the most confidence in Best Buy.

    I would recommend this to a friend