Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
A great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership pays for itself and is great investment to have when you have multiple devices that may require additional setting assistance.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Totaltech certainly helps when you have multiple devices you need help with. Not only do you get help with installation, you also get troubleshooting support! And when purchased with an active plan, those devices also benefit from a 24 month protection plan. You can give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289) or chat with us at online for help.
Rated 5 out of 5 stars
Two thumbs up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is great. Comes with opportunity for good discounts plus it is awesome that your purchases comes with warranty on your products
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .It is great that you see the amazing value of your Best Buy Totaltech membership! The included discounts and Best Buy Protection plans are just two of many awesome benefits. There are so many benefits you can take advantage of. Make sure you check them out at www.bestbuy.com/totaltech
Rated 5 out of 5 stars
Love it and it is way more than a warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the features of this program. Usually I find extended warranty’s not worth the money however this is well worth the price.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Adding the extended warranty to our items was something we felt would be beneficial to our members. Accidents do happen. Already having the extended warranty on your items is just one less thing to worry about. For a list of all our features you can go to www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so happy that this was an option for someone like me I need assistance often that plan takes a load of stress off my mind
I would recommend this to a friendRated 4 out of 5 stars
Awesome Totaltech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found membership to a real value. Great Investment?
I would recommend this to a friendRated 4 out of 5 stars
Worth the Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a little expensive but definitely comes in handy.
I would recommend this to a friendRated 5 out of 5 stars
Love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician that came to my home to set up my new computer was very friendly and knowledgeable. The technician really new what he was doing.
I would recommend this to a friendRated 5 out of 5 stars
Best value at Best Buy aside from products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you frequently shop at Best Buy, this is a no brainer. It saves money on warranties, installation, and even offers discounts.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that Total Tech offers so much assistance when it comes to difficult to understand modern technology.
I would recommend this to a friendRated 5 out of 5 stars
MEMBERSHIP needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.total tech is worth it. not only for certain releases, it provides extra warranty and is always easy to deal with them
I would recommend this to a friendRated 1 out of 5 stars
Totaltech is misleading
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totaltech is changing, supposdiely 180 every year plus 99 deductible on top of a monthly charge if you want to extend your coverage after year 2. Bestbuy should be upfront wirh the cost of extendinf TV coverage past 2 yesrs.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello! We know how important protection is on devices in your home like a TV. When it comes to extended protection, you can read more here: https://www.bestbuy.com/site/totaltech/best-buy-protection/pcmcat1608643232014.c?id=pcmcat1608643232014 and here: https://www.bestbuy.com/site/tv-home-theater-protection-plans/tv-protection/pcmcat1594152111966.c?id=pcmcat1594152111966. If you'd like to discuss coverage and costs further, call (888) BEST-BUY or (888) 237-8289 from the phone number associated with your membership to talk with a Totaltech Expert or visit www.bestbuy.com/totaltech to chat online.
Rated 5 out of 5 stars
Well with it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth it. Lowered my delivery and install fee for treadmill and also included haul away of old treadmill. Saved over $100.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for the review Mike! With free standard delivery and installs on new purchases like appliances and work out machines your savings can add up quickly. We also offer many other benefits as part of your plan so be sure to take a look at: www.bestbuy.com/totaltech . Hope you are enjoying your new treadmill!
Rated 5 out of 5 stars
You need this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the coolest program I have ever heard of. You can literally get and unlimited amount of tech installed for the price of one thing. That’s crazy
I would recommend this to a friendRated 5 out of 5 stars
Pays for itself in no time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is expensive but it pays for itself in no time. Having exclusive access to GPUs and gaming consoles means no more resell prices.
I would recommend this to a friendRated 5 out of 5 stars
Happy camper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a lifesaver membership, just when you think you should not pay for the extra then down the road something goes wrong and you aren’t cover.
I would recommend this to a friendRated 5 out of 5 stars
we love our membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have always bought my computer here and also added the protection plan and it is great foe someone who does not know a lot about computer.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello Tyler! We are so happy to hear you buy your computers here at Best Buy! The Best Buy Totaltech membership is an amazing plan for all your computer needs. We offer 24/7/365 support, free 2 year Best Buy protection plans, free in home, in store, and online computer services. There are plenty of other features you can learn more about at www.BestBuy.com/Totaltech
Rated 4 out of 5 stars
technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been able to utilize the services...............
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for the review. We are happy to hear you’ve been able to take advantage of your Best Buy Totaltech. We will always be here when you are ready so feel free to use us. Don’t forget to check out all the great benefits at: www.bestbuy.com/totaltech and if you have any questions, we are always happy to help. You can reach us online at www.bestbuy.com/totaltech, through the Best Buy App or give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
Rated 5 out of 5 stars
membership at a plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the membership this time ,i usually dont but with todays electronics ,I wanted the extra coverage and tech support if i ever need it.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for being a Best Buy Total Tech member! We realize not all tech is user friendly and we will be here for you should you need us. We are available 24/7/365 and can be reached at 1-888-BESTBUY (1-888-237-8289). Besides the 24/7/365 Geek Squad support, being a member offers a whole host of benefits you can take advantage of. You can find a list of all the great benefits your membership offers, here: https://www.bestbuy.com/site/electronics/totaltech/pcmcat1629315977983.c?id=pcmcat1629315977983
Rated 5 out of 5 stars
Total tech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is very good because it covers all of your products bought from Best Buy and cheaper price for new products because of the membership
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech is awesome without a doubt!! Very knowledgeable and helpful and very easy to get along with. They helped me several times!!
I would recommend this to a friend
