Customer Ratings & Reviews

My first time having the membership and I’m already loving it, the guys who installed my washer and drying was amazing, very friendly fast and careful with everything. Looking forward to buy more stuff that I need and enjoy the benefits from my membership! Highly recommend it.

Geek squad Totaltech is the only way to go. We purchase all of our appliances through BestBuy and comforted by the fact our appliances are covered completely when something goes wrong. Get a membership! Worth every penny!

Since I have been doing a lot of business with BestBuy lately, whether it’s for my car’s electric/sound system, for my he appliances, and my computer, this service has been very valuable for me

This membership is extremely worth it. For one, you get exclusive deals on a large variety of items. Two, being able to get free support and maintenance on ANY of your electronics is just the cherry on top. Geeks squad was extremely helpful in both knowledge and repairs

This is great and all but it’s kinda of inconvenient to hall my item into a Best Buy when it’s heavy

I was skeptical that the totaltech was worth it but I'm glad i got it since now ive received discounts on other high ticket items and the peace of mind over warranty issues

I got this again after having to purchase a $1200 laptop on sale for $850, no regrets. Always helpful, always willing to help me out with any technical issues I come across with my tech. It covers all your tech, even the tech you didn’t purchase there.

Love this total tech membership. Bad cause of this membership benefit I remodeled all of my kitchen appliances. Only refrigerator left that I plan to do soon. This is worth the money membership. I wish Best Buy continue to sell total tech program without any changes

Membership price seems to be reasonable. I needed to use Geek Squad service several times recently in the Mission Valley store. They were exceptional- terrific and caring staff. They were a huge help with my issues. I can't imagine anyone better!

Ran into issues with my laptop august 2022. brought it to best buy the issue ended up being a motherboard issue. if i didn’t have total tech i would have spent 800$ out of pocket. total tech saved my bank account

This total Tech membership has given me wonderful results I can't say enough it is just wonderful and the staff each time that I have ever used it can't do enough I am so happy that I joined this and what it could have cost me without it could have been astronomical

The membership is a great defense to have when you think some is wrong with computer, phone, printer ..ect.

I love the total tech but I’m upset that it’s going to change when I renew my plan. I think we should be grandfathered in to the plan we purchased as long as we renew it. I may reconsider my renewal, I need to talk to someone more before I renew.

Still enjoying my total tech protection. I’ll definitely be getting it again. Definitely worth it. I gave 4 stars cause there is always room for improvement.

We didn't realize that we needed an appointment until after we drove about an 1:45 min to the store... These guys understanding that i was green as they come took the bull by the horns and got it done and in record time. There is the making of a GREAT team there at the NLR Arkansas store.

Didn't think I would use this much and didn't plan on renewing it, but I have used it several times and it saves me a ton of money on deliveries and installations. I will keep it current from now on. Good deal.

Its pretty much the best deal you can get for your electrical protection. Any type of problems you get on your device, you can take it to the TotalTech guys and in matter of no time they will fix every single issue your having. I mean it just can’t get any better then that!

I joined The geek squad service last year due to my computer situation, I didn’t think I would need other services that come with, but guess what I just happened need to have my other appliances replaced . It covers installation and hauling costs and the services are great

It has been nice to have peace of mind that my items have been covered against the unforeseen dangers of life.

We are thankful to have the Total Tech membership we have had for years! We are not able to set up or adjust most of our tvs & computers. Best Buy is always helpful & solves our problems. Thank you for your professional Tech Team! Jean & Hayden McCasland