Customer Ratings & Reviews

I'm very impressed with the Geek Squad they are very great at helping people out and making you feel comfortable there

I had a wonderful Geek for my first experience with Total Tech. Having warranties for my purchases was an added plus.

Love it. Very helpful and well worth the price. Have helped me through multiple challenges

this membership provides unbeatable peace of mine for all my tech items, all of which I have purchased from Best Buy, because of the offered protection

Now this is a great idea with real value. $200 and you are covered for all your techie devices as well as the warranties on all your other products.

This is a good purchase for all products if you are not an advanced user and without manuals. 24 hour access is a plus

TotalTech membership is one of the best things BestBuy has thought of to help with getting exclusive items, wish they would have more exclusive drops.

this is a good value for all the support you get from the money you pay

Best Buy covers everything bought at their stores. Even before having the Total Tech package. That's insanely great.

I appreciated the expeditious seevice to get my product back and the help of the techs to understand the new product

Having total tech offers me the confidence for owning multiple electronic items. The support features offered is invaluable.

So far this seems nice with good deals. Wish i had purchased this sooner instead of buying protection plans separately

Having the membership will save me over the long run. I am very glad that I will have support when I need it and not have to figure things out how

This is a must for setting up new laptops and TVs. We had them once before for new flatscreen they did a super job.

This is a great deal. They delivered and installed a 75" TV, router, Nest, and door lock. They set everything up. It works perfectly.

Having the geek squad at our fingertips is awesome. We can just call with questions and they are answered with responses in a timely matter.

It costs just 199 for a year but benefits outweighs the cost. Free installation, haul away and 100 back in gift card.

I haven't really taken advantage of it yet. HAD to pay the fee to get the geek squad to even look at my desktop, not too happy about that. But I am planning on buying a new TV and mount it on the wall, so the fact that it is good for a year will pay for itself.

This truly came in handy for me. If you have more than one services needed I highly recommend getting the total tech. Helps save you ALOT OF $$$.

Became a member because of Best Buy changes into members status. This allows me to carry the points I have earned previously.