Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
no worries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got a good deal for this plan since my grandson needed a t.v. for gaming and i think 2 years is worth not worrying about his tv if it has hiccups!
I would recommend this to a friendRated 4 out of 5 stars
It works.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey. But perks make it worth it. Work great for apple care+
I would recommend this to a friendRated 4 out of 5 stars
Extra assurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had it long and I hope it is worth the price.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for becoming a Best Buy Totaltech member! Many of our customers receive the full value of the membership cost within 1–2 purchases. We want to make sure you get the most value from your membership and encourage you to visit our website at www.bestbuy.com/Totaltech to view all the great benefits of Best Buy Totaltech.
Rated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You getting good benefits with best buy total tech membership.
I would recommend this to a friendRated 5 out of 5 stars
Membership has paid for itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership has paid for itself in saved installation and delivery charges. Not like being Best Buy Elite but it still is great
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review KenS7979. We are glad that your Totaltech membership has paid for itself. Getting free delivery, free standard installation, and free haul-away with new Best Buy purchases certainly saves you money. Also getting up to 24 months of product protection with an active membership is also a great benefit of Totaltech. Totaltech offers much more at a lower price in addition to what our My Best Buy program offers. For one, Totaltech cost $199.99 a year, where as you needed to spend $1500 a calendar year to attain Elite status. Also with Totaltech, you get extended 60-day return and exchange window on most products, where Elite members got 30 days. You will still earn My Best Buy points on qualifying purchases with Totaltech. Learn more how Best Buy Totaltech will benefit you at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
A must have for all technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a must if you dont have any other type of protection plan for your gear. This saves you money over time and protects all your electronics
I would recommend this to a friendRated 5 out of 5 stars
Love our membership ❤️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our membership. We have peace of mind with all of our purchases and receive membership discounts as well. Definitely worth it.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We are so happy that you love your membership! The Totaltech membership is so much more than just the peace of mind with all your purchases and receiving membership discounts. We want to make sure that you maximize all the benefits that come with this membership. Feel free to check out a full list of all the benefits we offer with the Totaltech membership at www.BestBuy.com/Totaltech
Rated 5 out of 5 stars
You must get this membership. Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a good value. I purchased for peace of mind. I also like the benefits that come with the membership.
I would recommend this to a friendRated 3 out of 5 stars
Great for PC, bad for Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soooo, I’m mixed about this… For someone very techie who uses mostly Apple computers, this service is no help, as Best Buy won’t touch your Mac in stores near me, they send it off every time. For PC users I think this is great, and for people who need a lot of support I think this can be great.
I would recommend this to a friendRated 5 out of 5 stars
Total Tech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is worth having. Love the benefits. I do believe the annual fee should coincide with the 2 year protection plan.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for the review! We are glad you are enjoying your benefits. The automatic addition of Best Buy Protection on new devices purchased under Totaltech is a great way to keep your items covered. We are happy to take down the feedback about the plan lengths being the same. We are excited to have you as a new member!
Rated 5 out of 5 stars
I love the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, the team came and installed dads TV and were on time , courteous, and even cleaned up after themselves, with their own vacuum even!
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is great and tech support has been terrific and made new purchase an enjoyable experience. Removed the "new tech" frustrations!
I would recommend this to a friendRated 3 out of 5 stars
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a good plan if you break alot of things or have a small business but for the everyday person I don't think it offers enough for the 200 price tag
No, I would not recommend this to a friendRated 3 out of 5 stars
Membership is o.k.But don't expect special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good in some aspects esp installations and those stuff.But I pain point is ordering process not able to select options at ordering .I have to go thru rep.But even more frustrating is they don't even have enough knowledge or tools to order correct/ extra add-ons on products
No, I would not recommend this to a friendRated 4 out of 5 stars
Good Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the idea of having this should I need it. It is peace of mind!
I would recommend this to a friendRated 5 out of 5 stars
We use this all the time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this concept! Support on any tech item you own! Even discounted in home visits if necessary! And the techs are very knowledgeable.,
I would recommend this to a friendRated 5 out of 5 stars
Love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been by far the best deal around its great that I don’t have to pay extra for techs to come out on a different days purchase
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank for leaving the wonderful review Jackie! Geek Squad tech support is available 24/7/365 remotely for your convenience as well. Please take advantage of that service for same day assistance and you do not need to leave your home. For a full list of benefits of your Best Buy Totaltech membership please visit: www.bestbuy.com/totaltech and also you can call 1-888-237-8289 as that line is also available 24/7/365. Do not hesitate to call and thank you again!
Rated 4 out of 5 stars
Best of luck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this membership, hope i will be able to get a ps5 for ny family
I would recommend this to a friendRated 5 out of 5 stars
Able to get another TV back up and running
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In addition to having my new TV mounted on the wall, my membership allowed me to get an older TV back in service.
I would recommend this to a friendRated 5 out of 5 stars
Membership is great, very useful. love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is essential and a great value. The service provided by the Geek squad extends to all electronic devices. Wow that's a big deal.
I would recommend this to a friend
