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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 376 Showing 7,501-7,520 of 11,509 reviews
  • Rated 5 out of 5 stars

    Totaltech is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just signed up for Totaltech. Great service for all products from Best Buys. The peace of mind Totaltech gives me is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is incredibly helpful in solving all my technology problems. Great customer service as well. Highly recommend!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      David, thank you so much for sharing that you love your Best Buy Totaltech membership that has been incredibly helpful in solving all your technology problems, and you received great customer service! We appreciate that you highly recommend Best Buy Totaltech! You can view all of the wonderful benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a really good value I got it saved me $150 so I technically only payed $50 for it and I get discounts all year around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Total Tech Membership! It’s WORTH IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is amazing and worth the value! I love the free 24-month protection plans for my purchases and all of the other great benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited for this new coverage and technology prote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been a great value so far and looking forward to adding other Best Buy items to this coverage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scummy buissness practice at Towncenter Parkway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well considering i asked to have the pc diagnostics and testing cervice i was charged and paid for this when the price would have been less the other way by 100 dolars and i think it was rather scummy of yhe agent who did this

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Having a bad experience is something that we like to avoid for our customers. Please contact us at (888) 237-8289, online chat, Facebook/Instagram Best Buy Support, in store or Twitter @BestBuySupport . We would be glad to assist with setting up your Total Tech membership and assist with refunding and re-ringing the amount for the discounted amount which should be free in most cases especially when purchasing a new system. Check out all of our membership benefits at https://www.bestbuy.com/site/electronics/totaltech/pcmcat1629315977983.c?id=pcmcat1629315977983 BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    No membershio pls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was miss informed about service keep going back and forth with them billing me after i asked them to cancel

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    flm446

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the membership to have a microwave installed for no extra charge. Along with the other benefits, I like the service.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review. We are glad you were able to get your new microwave installed for free using your Best Buy Totaltech membership. Benefits such as free delivery and standard installation are a few of the wonderful benefits of Best Buy Totaltech. You can view all the benefits at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far So good. I saved a lot by purchasing this plan and I intend to save a lot more with the discounts on future purchases!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Totaltech support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff are friendly and very helpful in the time of needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. All of the extra benefits that come with it make it a great value and the Geek Squad is phenomenal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a membership before and loved it. It's no nice to know that I can get any of my electronic devices fixed by the Geek Squad.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for the review! We are happy to have you as a continued member. We are glad you are using your free Geek Squad service benefits. We are available 24/7/365 over the phone and online. If you need any assistance please reach out to us. To view a full list of benefits or to contact support you can reach us at 1-888-237-8289 and online at www.bestbuy.com/Totaltech . We look forward to assisting you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is an awesome thing to have. Also the agent was so helpful and gave me all the information i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the cleaning of my computer I utilize my membership and have a monthly cleaning via phone. This service is also marvelous

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review and feedback Dee! One of the great benefits of Best Buy Totaltech is the free 24/7/365 tech support for all your tech in your home no matter where you purchased it! We are glad to know you are are able to contact us via phone to get a monthly cleaning on your computer, and you find the service to be marvelous! You can view all the wonderful benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Appliance Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the annual price to have my appliances installed and taken away. Literally paid for itself and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the store has sent people to my home twice for service. They were very quick and got the job done correctly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For some, a good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems like a good deal if you have a lot of things coming up (buying a lot of new equipment, or moving, and having to have everything re-installed). If you are don't have a lot going on, and your equipment is all installed and in good order, this is probably "too much".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech membership gives you a peace of mind knowing when anything goes wrong they will be there to help you out. Great value.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for the review Steve! We are glad to hear that Best Buy Totaltech gives you peace of mind! When you need assistance, we are hear for you! We can be reached 24/7/365 by calling 1-888-237-8289 that's 1-888-BestBuy, online at www.bestbuy.com/Totaltech, and through the Best Buy app. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    You need it to survive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have total tech what are you doing with your life. This makes getting a PlayStation or Xbox so easy. It’s a must have trust me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for any frequent bestbuy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome program for anyone that is a frequent customer. No need to buy separate warranties for separate items. Everything you buy is covered.

    I would recommend this to a friend