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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 377 Showing 7,521-7,540 of 11,509 reviews
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this subscription. This subscription pays for its self when I purchase something that needs installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wish I had this sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never tried this before but I am liking it a lot. The people are very helpful and don't mind when you have a crazy questjion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech people have already helped me a greatly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is of great value to me. If I have a problem, I know the source is reliable. I know it is an authorized user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love my Membership and well worth the value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the real deal. Quality service and piece of mind knowing my new 85" and 82" Samsung T.V.'s are covered.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review Mateo84. Thanks for sharing that you love your Best Buy Totaltech membership that is well worth the value and a real deal that provides you peace of mind. Benefits like free delivery, free standard installation, and up to 24 months of product protection with an active membership for new product purchases make Best Buy Totaltech a great value. You can view all the wonderful benefits at www.bestbuy.com/Totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE - SUPER SHORT WAIT TIME. I believe the geek was "Edmund". He was helpful, patient, and very knowledgeable. He's a keeper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad / total tech member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are so excited to be members ! Felt so v.i.p -ISH ;D when we went to get an issue with microsoft fixed Thanks BEST BUY ! #1FAN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have total tech. I have liked using it for the added benefits, especially with the recent refrigerator purchase.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Congratulations on your new refrigerator! Totaltech is great when you need to make a big purchase like this, as it provides you free standard delivery/installation, up to 24 months of Best Buy Protection/Applecare+, and an extended return/exchange policy for 60 days for most products! Check out www.bestbuy.com/totaltech for all the details of the membership and to see even more benefits. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Totaltech is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech is such a great deal when you buy protection plans for everything! It saves you so much more money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for beginners in the tech world. Some te hs are more knowledgeable than others but highly recommend if you are not computer savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a wonderful support Team. They’re very knowledgeable and professional. Quick and quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy instsll

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your guys are amazing thst did my install and wall mount. I just want to say thank you for such a quick install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech advantage has helped a great deal due to having many electronics in the home that need service or consulting.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for the wonderful review Chuck! Having a peace of mind is what Best Buy Totaltech is all about. We are glad you are enjoying your coverage of your items purchased at Best Buy. Should you need us please call 1-888-239-8289 (1-888-Best-Buy) as we are available 365/24/7. We hope to hear from you! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay protected. Stay protected. Stay protected. Stay protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank God for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m thankful for this service. I had a power spike that fried my newly purchased laptop. Thankfully I was covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My own IT squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know about this membership, I already used it to fix a computer that malfunctioned and it was ready the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership gives me access to help on my tablet and computer. They helped me get both items ready for back to school.

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review and feedback SherryCombs. We are glad you were able to use your Totaltech membership to get your tablet and computer ready for school. Let us be your guide through the easiest and most difficult tech questions. Get unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. We’re always ready to help you in store, over the phone and 24/7 online. You can reach us at 1-888-BEST-BUY, that's 1-888-237-8289, online at www.bestbuy.com/Totaltech, and through the Best Buy mobile app. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good team help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. This a great when you need for something you don’t understand or can’t figure out how to do on your own the team will help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Tech Support Everyone Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I was informed of this protection. It is a great value. Anyone with any type of tech needs to have this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTAL TECH SUPPORT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues with the computer set up and Maintenace on my second computer, they were fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Molly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership gives me lots of support when you need it. Geek squad is very helpful and available. Highly recommend.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review molly. We appreciate you highly recommending Totaltech to others. We are glad that Totaltech gives you lots of support when you need it. Let us be your guide through the easiest and most difficult tech questions. Get unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. We’re available for remote support, in-store support or in-home support and troubleshooting. Plus, you can chat with an Agent or call us at 1-888-237-8289 anytime, 24/7/365. BBY-ExBrand_Totaltech