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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 11,509 reviews
  • Rated 4 out of 5 stars

    Be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but I'm glad I have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Know Their Stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, fixed a persistent computer problem. Competent, efficient,take the time to answer your questions and listen. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership to have. The 24 hour geek squad access alone is worth the c cost. Plus, there are a bunch of other features as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great value for the tech support on all your purchases regardless if you bought them at Best Buy or not.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Bear, thanks for sharing your Totaltech membership has great value for the unlimited tech support you get for all the technology in your home, no matter where you bought it. You can view all the awesome benefits and services of Best Buy Totaltech at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    I disliked my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would strongly not recommend. Best Buy Total Tech is great at lip service but that's where it ends. It was literally a nightmare dealing with them. Avoid it like the plague!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have used for installs of dryer and help with shopping and discounts. it is 100% worth the cost of admission.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Membership is great and tbe best you could ask for discounts and protection early access and so much more!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the protection on new purchases is great, but if you need something fixed you can’t make an appointment by phone with the store. I picked up my computer that they said was fixed and it still doesn’t really work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Best Buy service plan are the best in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we got the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership helped us with different products throughout the year. (returns, price match, and installation benefits)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this to anyone !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was an excellent value. the technician that came out to set up my new computer and transfer my data was a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home service for most products you purchase, including repair and installation. Its a no-brainer, very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    totaltech is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a good option to purchase, this pays for itself with installations and hookups. From major appliances to big screen TV's.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for being a Best Buy Totaltech member! Free installations on new tech is an amazing benefit and saves yourself a lot of hassle. Feel free to check out the exclusive member pricing and all the other additional benefits we offer at www.bestbuy.com/totaltech! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Personally, worth it, so check what's included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, between discounts including on Apple Care! Worth it if you purchase Apple products and/or shop at best buy frequently.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are so glad you see the value of your membership! Best Buy Totaltech provides AppleCare on the many Apple products we sell in store which is an amazing deal! It also provides Best Buy Protection plans for other devices for up to 24 months with an active membership. Be sure to check out all the other amazing benefits at www.BestBuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this feature yet but I'm glad to know that I am getting the best support by knowledgeable professionals.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      You will be getting the best support with Totaltech! With 24/7/365 Geek Squad support, up to 24 months Best Buy Protection/Applecare+ on most purchases, and access to our Totaltech Expert team, you can feel secure in knowing that we're here for you for all your tech needs. You can see even more ways we support you by going to www.bestbuy.com/totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for whatever you buy in the store knowing that it'll be taken care of or replaced. Can't beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience, keep up the good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. Help with new equipment installation and set up has been great. I recommend TotalTech.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review and feedback Classmaster. We appreciate you recommending Totaltech, and glad we were able to help you with your new equipment installation and set-up. Getting free delivery, free standard installation, and free haul-away are some of the great perks of Totaltech. We agree that Totaltech is a great value. Learn more how Best Buy Totaltech can save you money by visiting us at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wrote a previous review for the wrong product. I have not had any problems with this service since ive had it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This labtop has been great so far no issues. Love the screen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Depends on your situation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech is a great feature for select people. It you have many appliances and alot of technology, this is the way to go as you can insure your products for $200 a year. If you have a few items, it may not soot you well because you will spend more money in the insurance than needed.

    I would recommend this to a friend