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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 11,509 reviews
  • Rated 5 out of 5 stars

    Tech-support and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Burley got it and are ready to use did it twice. Would really recommend to anybody buying a lot from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked on computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did amazing. Its been over a year since being able to het on it and with in a few hours they fixed it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased technical aid to remedy internet connection problems after switching to fiber-optic cable. Tech said to call AT&T which resulted in a 2-3 hr. torture session and still not working. Investment proved to be of no value at this point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, Total Tech has been worthwhile in not only savings me money but also has given me 2 year protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slightly pricy but good for next gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership helped me secure a PS5 and Xbox. Haven't tried it for my electronics yet though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me money so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extended review period. Helped me save $320 today. We will see when it comes to warranty when the time comes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I look forward to using it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems like a good value. hope to find out how valuable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was very professional! All questions were answered and went beyond his service with helping me with the best deal they have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for people who aren’t very tech savvy. Membership covers everything in the house even if you bought it elsewhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership will provide peace of mind for any future maintenance on my new refrigerator and television, as well as on future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great membership to have when you have problems with your electronics or need to have a new tv installed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Member Benefits: Pay extra for same bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation left TV crooked. It took several attempts trying to engage Best Buy to fix it. And when I did engage, it took endlessly long time to complete the conversation so I could get service to fix the poor installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TT Membership Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the dollar. We are pleased with the purchase to know all of our electronics are protected with high quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value, you get what you paid for! If you buy a lot of tech from Best Buy you must get this! Saves a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We use this membership a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a GREAT VALUE, always being able to rely on the GEEK SQUAD,membership offers plus much more!LOVE IT!!!!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for being a Best Buy Totaltech member! 24/7/365 Geek Squad support is an amazing benefit of the plan! We also offer up to 24 months of protection, free standard delivery, and free standard installations. Check out all the amazing benefits and exclusive member prices at www.bestbuy.com/totaltech BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Frustrated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan for a year. I started getting notices after 10 months to renew it or lose coverage. I did cancel rather than renew it. The TV we purchased less than a year ago broke right after protection was canceled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it frequently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth its weight in gold!! A super knowledgeable tech is available for whatever problem I encounter, whenever! Thank you!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are so happy you are enjoying your membership! Be sure to read all of your benefits here: www.bestbuy.com/totaltech and please call us at 1-888-237-8289 (1-888-Best- Buy) with any questions or concerns. That line is available 24/7/365. Hope to hear from you soon! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great to have. Any time I have a problem with computer, I just schedule a visit with tech.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt find much use in this product so Id have to rate it with very low value for me. Plus it is expensive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Teck Support Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Tech Support is there when you need them. Helpful, knowledgeable and friendly. Keep up the great work!!

    I would recommend this to a friend