Customer Ratings & Reviews

We've been holding off on this membership for a few years now. Should've made this move years ago. LOL! Completely worth the annual fee to protect your purchases and remove the frustrations of products failing.

This is definitely worth the money. I was even able to call support and get help with my printer and Apple computer and I have had these 2 items for several years and they were not even purchased from Best Buy.

Great value for the membership.Most of the installation is included with the purchase. Please consider any additional costs for specific items like caermas, tvs etc.

I can sum up total tech pretty easy. Its great. From the extended warranties and free shipping if you're a best buy shopper you cant go wrong with this membership. If you have kids, drunk friends, or just live an overall rough life this is must have for your electronics.

It’s great to have this package when you need installations and set ups or if something goes wrong with your product but any other time it’s expensive to maintain

The TotalTech membership provides startup data transfer from an old computer and backup data, to a new computer system, and configuration for reliable data backup on the new system. Scheduled appointments make an organized approach to answering questions and training on specific items.

I recently purchased a washer and dryer, and when the technicians arrived to my house they were very professional and efficient at installing the appliances. They also suggested ways I can clean the washer with a hot steamer and keeping up with cleaning techniques.

haven't really used it yet, the dish washer installation cost me money however they did a wonderful and expert job so no complaints. Still learning how to use the new one.

Actually this membership isn’t bad at all. You literally have automatic insurance for the duration of the membership. And once you buy a new tv or any big appliance you get free installation. I only needed it once I bought my new home. I will definitely be rejoining

The total tech membership is worth the savings when it comes to investing in your products long term. Initially I wasn’t sure if this was the right choice, but I realize I made the right call when it comes to all the perks long term.

This was a big help to have for setting up my new TV i purchased and its a good feeling I can call them with other issues. But unfortunately I called them about an issue with my new Laptop but got someone I couldnt understand well so i got frustrated and just called HP instead.

Was definitely useful while I had it. I had car stereo installation and a number of other items where this came in handy. The recent price hikes make it less appealing.

I love that I am covered no matter what I buy there I have Apple care coverage and I have coverage on my other electronics. Makes it a smart purchase no matter what

Membership is worth ever penny! I save more in a year between better prices and the warranty repairs than the membership costs. It is a one stop shop worth it!!!

I thought maybe it was something too expensive that i wouldnt get my money back on but they have already conpletely repaired an older macbook i had for me and also have member pricing available on many different items among many other things. Happy to be a member

The protection plan is one of the best perks of Best Buy. All electronic, and appliances purses are covered under your protection plan! I'm big on warranties.

has really good value as my devices are starting to get older . very easy to make an appt and typically they can trouble shoot a lot without having to check it in. helpful that it covers all my needs even if the item is not from bestbuy.

Great if you buy a lot of products from Best Buy. $200 a year seems expensive but if you buy tech like I do it will pay itself off very quickly with protection programs and product savings! Also if you purchase any apple product you get apple care included with any purchase.

The greatest membership you could think of. Pays for itself before you walk out the store! And guess what? All the products you buy from Best Buy starting from the time you activate your membership will be covered for a whole 24 months

The membership is really great. I will highly recommend it to everyone. It includes geek squad support, free delivery.