Customer Ratings & Reviews
- SKU:
- 6406935
to a friend
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying the Totaltech is the best thing for you when you get a new laptop or any other electronic devices. Highly recommend
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you so much for your review! We are glad that you are finding the value in your Best Buy Totaltech membership as you were able to get a new laptop. Up to 24 months of protection while the Total Tech membership is active is a perk that gives you piece of mind. We also have many computer benefits such as data transfer, virus removal and tune ups. We have a full list of benefits at www.BestBuy.com/Totaltech. If you ever need assistance, we are here for you 24/7/365 at 1-888-237-8289 that's 1-888-BestBuy. We look forward to helping you!
Not Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be ware. This plan does not include remounting the TV should you move to a new residence. The plan does give you a 20% discount on the re mounting fee. So instead of $250 fee it would cost $199.00. Never read this in the fine print.
No, I would not recommend this to a friendBallewy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones good features Comfortable convenient
I would recommend this to a friendBest Buy indeed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the values that i got from the membership. Free apple care and protection plan for all my purchases
I would recommend this to a friendGeek Squad Works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a good job transferring my previous laptop data & made the new laptop work from the start.
I would recommend this to a friendtotaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried calling with problems several times and each time received a wait time of several hours. H ave NOT been able to use this service.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .We know how important it is to get the help you need when you need it, so it’s understandable that you’re upset. Unfortunately, there may be periods where there are higher call volumes than expected. Please keep in mind that you’re able to reach out to us by chat here https://www.bestbuy.com/contact-us. You can also reach out to us to on any social media platform and send a private message. We are always here to help and we want you to get the answers that you need. You may visit our page here, www.bestbuy.com/totaltech to learn more about the membership and all the benefits that are offered.
Great features for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great to have protection on any new device without any extra cost and also a bonus to get early access to playstation 5
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .One of the perks with the Best Buy Totaltech membership is that items you purchase come with a 2 year protection plan included. Our membership does offer so much many more benefits, feel free to check them at out www.BestBuy.com/Totaltech
Lied too
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased the warranty, I was told there would be no service fee, when I got home and reviewed the terms and conditions, I noticed there is a service fee.
No, I would not recommend this to a friendMember
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is very valuable you can get discounts on many items throughout the store just by being a member it drops the price.
I would recommend this to a friendWe love the total tech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a great value for the price. It gives a great peace of mind knowing everything is protected for a one time a year price.
I would recommend this to a friendAwesome for help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for anyone learning how to build a computer or people who aren’t great with technology. The Greek squad help is with it
I would recommend this to a friendTech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always great to have an insurance form for a product easy to make an appointment
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Greetings and thank you Chris for your valuable feedback! Free Best Buy protection plans are one of the many benefits of Totaltech. I am glad you will have peace of mind knowing your technology is protected. We are here whenever you need us at 1-888-237-8289. Call anytime as we are available 24/7/365!
Love the membership. Great deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech is the future . Best for my Apple products and have special offers on member days. This is the best membership i came across.
I would recommend this to a friendhelp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was pleased with all the helpful information received today with the tech concerning my laptop and membership
I would recommend this to a friendGreat Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the membership. Great to have totaltech. Definitely good for the unlimited support.
I would recommend this to a friendGreat service!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item did not get the assembly needed. However BBY Total Tech provided great service to make up for the error!
I would recommend this to a friendHappy Shopper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very pleased with this membership. I’m a senior citizen and this membership gives me a great sense of support and comfort.
I would recommend this to a friendDO NOT BUY THIS. Waste of money and time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst service experience and the worst customer care. I would not recommend getting this. More than the benefit, it is a hassle. If you want to sign up for mental harassment, then go ahead to sign up for this membership.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello! We hate to hear you did not have the best experience with your Totaltech membership. I know how important it is to get the service you expect. Totaltech experts are available 24/7/365 through phone by calling (888) BEST-BUY or (888) 237-8289 from the phone number associated with your membership. You’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert, or start here: www.bestbuy.com/totaltech. We hope these avenues for support will avoid any future hassle!
Would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend but if you do purchase, call the support number and do not rely on account info online or chat support feature. This Membership is not good and I would’ve purchased my TV directly from the maker of Id known the issues I would have to get Best By to actually install my TV. I had to wait 10 days for a simple TV install and then on appointment date, after checking my account many times, found out the install actually will not happen today and had yo wait three more days.
No, I would not recommend this to a friendno-brainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real value if you are having a big TV mounted and the old taken away. Cost of Total Tech was less that mount and remove cost
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .It really is a no brainer! Thank you for the honest review Ted! Contact us 24/7/365 at 1-888-237-8289 (1-888-BESTBUY) if you have any questions or need support.