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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 11,509 reviews
  • Rated 5 out of 5 stars

    buddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to Geek Squad help, as needed, in the future. They did a speedy transfer of files from my old laptop.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you so much for your review and feedback buddy. We are glad you were able to use your Best Buy Totaltech membership to transfer your files from your old laptop. You get free Geek Squad support options on all your tech whenever you need it, no matter where you bought it. Plus you can chat with an Agent or call us at 1-888-237-8289 anytime, 24/7/365. You can view all of our great benefits of Totaltech at www.bestbuy.com/Totaltech. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    TTS Mbrship - NOT worth 2c's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep changing the terms of the TotalTech Membership because they have to find ways tosqueeze customers .. Not worth the headache; save ur $$

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good service. Too expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it would be a great sell if it was just cheaper. Even if they lowered it too $100 I would have probably kept it. I really would have stayed on if it wasn't so expensive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing system and would highly recommend to anyone that doesn't really want to play big games like myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving money with Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying products at BestBuy, you must buy Totaltech. You are throwing money away when you don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great, if you're a frequent customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great if you purchase a lot of appliances. If not, it feels like you might not be able to actually get your worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back and very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had with purchase left for cheaper protection. After having protection that was not satisfactory I came back and very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good problem solving group of people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent group. Very friendly and nice, No long wait in line for service. Seemed very knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problems that need attention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very hard to navigate online purchases, I want to use my points and savings but can boot find the option in CART……. And your in store selection is very small…I can’t not figure out how to change MY STORE from Seattle to Arlington WA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad that I purchased this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly crew to help with installation, repairs and tech support of home electronics and I'm very glad that I purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Totaltech and will use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I would like the Totaltech, but it has been wonderful. They transferred my Mac and installed my tv. What a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. I love the peace of mind, knowing that the Geek Squad is available whenever I have a tech problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my support from geek squad . I’ve had for a few years now. Very knowledgeable and patient when helping me with my computers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting this with almost any electronic equipment. This and programs like it, have really saved me over the years.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you so much for recommending Best Buy Totaltech to others, we appreciate it! You can learn about all the great benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best vacuum ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has a strong suction. Love how easy is to move from room to room. Great battery. Happy with the product.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review and feedback Alalau. We appreciate you choosing Best Buy to purchase your new vacuum cleaner. We are glad it is working great for you. If you want to learn more about Best Buy Totaltech, such as up to 24 months of product protection with an active membership, please visit www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good membership, and I am very satisfied with their job. I am glad I purchased membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic value. Service is excellent and needed to install and maintain equipment. Prompt, thorough, friendly technicians!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for being a Best Buy Total Tech member! We’re happy we could assist with our In-Home services. Don’t forget to check out and take advantage of the other amazing benefits your membership offers! Available 24/7/365 at 1-888-237-8289 (1-888-BESTBUY), online at www.BestBuy.com/Totaltech and through the Best Buy App. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good deal for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice membership for warranty of electronics. Cool add on for your account to get the drop on limited items. A must have for a gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership gave us great piece of mind and we already used it with great success thanks to the knowledgeable people who helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great. I like to get protection for my purchases and by purchasing this I don't have to keep purchasing new ones.

    I would recommend this to a friend