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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 11,509 reviews
  • Rated 5 out of 5 stars

    A GREAT SERVICE FEATURE>

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using BEST BUYS TOTAL TECH SERVICES FOR MANY YEARS. THEY HAVE BEEN VERY HELPFUL. I WILL ALWAY USE THIS SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found Total Tech services to be of great benefit and has ultimately saved me money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product service was well worth it especially when I moved into my new home and had to install multiple TVs

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review MIKERD1. It is nice to know that your were able to use your Best Buy Totaltech membership to get your TV's installed in your new home. You can view all of the in-home installation services and benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Well worth it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it considering the additional perks that come with it. Used it twice setting up a new PC and got things working in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our membership gives us a rest of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and peace of mind know that professional Technicians will always be available when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal! Total Tech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership ia great buy.So much help from Geek Squad and in store and online purchases.Great bargain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is a fantastic value you get free warranties on your purchases, free assistance with tech issues I can’t say enough

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Pleased to hear the value of Totaltech is to your liking. Feel free to visit www.bestbuy.com/Totaltech to view all the other benefits that you can use to your advantage! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Total Tech=Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed a little spendy at first but I but allot of stuff from Best Buy espically hard to get items and this just makes it allot easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team has been so supportive on installing, explaining, and servicing my new Samsung 80” TV. Highly recommended

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      I am glad that our experts were able to assist you with the TV, Shou. Please be sure to visit www.BestBuy.com/Totaltech to see all of the other great benefits available to you as a Totaltech member. We look forward to assisting you with all of your technology needs! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Imac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get the issue resolved and finally figured it out myself. Tech acted like his phone was more important and could care less if my issue was resolved. Finally took my computer and left the store.

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Oh no! That is no the feedback we like to hear, and we apologize that was the experience you had. We offer 24/7/365 support through phone or chat as well. You can find out more about our many support options and other benefits of Totaltech at www.bestbuy.com/totaltech or contact us at 1 (888) 237-8289 any time. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Can't wait to use my membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all has been great though I'm just at the beginning of my membership, hoping things keep going so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Tech Service Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value for the price. The services it includes and additional discounts for future purchases is rewarding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TT Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth it if you buy a lot of electronics or expensive electronics. Gives you access to exclusive events which I feel like a VIP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech service is good cause anything you bought that need to be fixed the will get it done for you with no problem

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Totaltech membership is great if you run into problems with tech you buy. If the tech was purchased with an active Totaltech membership, most will get up to 24 months of Best Buy Protection/Applecare+ for repairs or replacement. We also offer free diagnostics on your tech, even if it wasn't bought at Best Buy. Give us a call 24/7/365 for any support you need with your Totaltech membership at 1-888-BESTBUY (1-888-237-8289) or go to www.bestbuy.com/totaltech to see all the benefits. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best thing in the house to buy!!! You can use it if anything you buy breaks down .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership if protects everything just to expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech membership is worth it as it gives exclusive discounts here and there and 24 financing and many more benefits

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for letting us know that you like the benefits of Best Buy Totaltech such as up to 24 months of product protection with an active membership, and access to exclusive Totaltech member prices! You can view all the great benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of a big umbrella for all of my tech

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Best Buy Total Tech is a great value with a number of great benefits such as free Geek Squad support 24/7/365 online, in home, and in store, special member pricing and sales, free shipping and standard installation and delivery along with an Extended 60-day return/exchange period. Check out all the great benefits at: Best Buy Totaltech™ – Best Buy If you have other questions, we are happy to help, give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech insurance provides a peace of mind in knowing thay your phone will be taken care of if need arises.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Bonnie, our Totaltech membership is the epitome of peace of mind when it comes to all things tech. With 24/7/365 Geek Squad tech support and up to 24 months of Best Buy Protection/Applecare+ on most purchases, we aim to protect and support the tech in your home. For more benefits of what Totaltech has to offer, please visit us at www.Bestbuy.com/Totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value great service great folks. I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value great service great folks. I purchased this they put a new hard drive in my laptop to extend the life.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for using your membership for your hard drive installation! Should you need further assistance or upgrades, don't forget to use your free 24/7 Geek Squad tech support, or contact us for any further assistance. There are so many benefits to having this membership and we want to make sure you are using it to its full potential! Please feel free to check out a full list of all the benefits we offer with the Totaltech membership at www.BestBuy.com/Totaltech. BBY-ExBrand_Totaltech