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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 11,509 reviews
  • Rated 5 out of 5 stars

    Glad I got it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good value. They moved all my data from my HP to my MACBOOK PRO. They did exactly what they said they would do. Glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really love all the benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great value with many great benefits. Provides peace of mind . Why not protect the investment with a great protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great investment! It’s nice to have the peace of mind that comes with the 24/7 availability of the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TT membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection protection protection. All these features are easily worth the 200. Bought a tv and they mounted for me.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thanks so much for taking the time to let us know about your experience, Drew, and congratulations on your new TV! As you know, Totaltech provides free standard delivery and installation, including mounting services. You also get up to 24 months of Best Buy Protection/Applecare+ along with an extended 60 day return/exchange policy on most new purchases. You can review the rest of the benefits by going to www.bestbuy.com/totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I am a believer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first, but am so glad I with this purchase. It has easily paid for itself after only one month.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review mrdhope. Thank you for being a believer in Best Buy Totaltech, as your membership has paid for itself in just a month. Many of our customers receive the full value of the membership cost within 1–2 purchases. You can view all of the money saving benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    totally satified with totalech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the techs came in set up my receiver in no time were professional and knew their stuff !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love are sony tv and how they treated me im 63

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that will come out to resident to help me get my tv to peak performance this is so good how the warranty works thanks

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We're happy to hear that we were able to get your TV working for you! Totaltech does cover TV troubleshooting no matter where you purchased it, along with delivery and installation if you purchase the TV at Best Buy while your Totaltech plan is active. You can always contact us at 1-888-BESTBUY (1-888-237-8289) for 24/7 Totaltech support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Total tech is best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased Totaltech !!!! I have already recouped half of it back within a month. I’m glad I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use this a lot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unlimited Geek Squad support is great for a not so knowledgeable user. Have already taken advantage of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lost without BestBuy Tech/Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where would I be without Totaltech and the Geek Squad?? And it saved so much getting 5 new appliances installed!!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review and feedback Paula, we really appreciate it. Thanks for choosing Best Buy for your new appliance needs. We are glad that your Best Buy Totaltech membership saved you money getting your new appliances installed. Getting free delivery, free standard installation, and free haul-away of your old appliances are some of the great benefits of Best Buy Totaltech. You can learn more how Totaltech saves you money by visiting us at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    totaltech plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very excited about this protection plan because I can get the Geek Squad to help me with any of my tech issues.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review! Unlimited 24/7/365 tech support for all the technology in your home no matter where you bought it is one of the many benefits Best Buy Totaltech offers! You can view all the great benefits of Best Buy Totaltech by visiting www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not what i was advised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has not worked out for me. I purchased a computer online with this protection but home service is not available in my area. So a 2 week old system with protection and i am buying new fans myself to install. Not much help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the total tech so many cool and useful perks! Love the discount you receive on items and the free shipping on everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    total tech was very helpful setting up my computer they are very knowledgeable about the computer field and makes me feel safe

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We're so happy to hear that your Totaltech membership was able to get your computer set up for you! Geek Squad is incredibly knowledgeable about computers, and as part of your membership you get free Geek Squad computing support 24/7 online, in home and in store! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not tech savvy so the Totaltech membership works for me. I have several tech devices that when need a service this plan is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has come in handy.. 12' walk up to get to our house I love not having to pack my purchases up the stairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got exclusive access to purchase a PS5 and a Switch OLED. It also comes with free AppleCare for my iPhone and so many more benefits!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mbership is well worth the price. Everytime we have ever needed it for past purchases, they have taken very good care of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best total protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been renewing this protection plan every year for the past 10 years. Best investment I’ve made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really value, helpful, easy to apply.

    I would recommend this to a friend