Customer Ratings & Reviews

Total tech It is definitely worth it, ones you have it everything you purchase from Best Buy is covered

Did not help with what i needed when i needed. Change the terms to frequently. Never recommend and i will be ordering direct from manufacturers from now on if i need a warrenty of any sort

This is a Great value for this membership. Really helpful.

$200 just to buy GPUs is a bit awful of a deal but the extended return time and applecare means it isn’t the worst? Very few will get their moneys worth, unless you spend thousands yearly at bestbuy.

Originally bought separate TV and SoundBar mounting for the same price as this that covers the same mounting with extras

Good service, but price could definitely could be better.

Total tech membership is very comforting! Don't have to worry about being installed incorrectly. This is excellent purchase.

This membership is a real value and has saved me time and effort with a mispurchase and the correct replacement.

On 12/16/2021 we bought a new TV with TotalTech membership, and set up an install date of 12/30/2021 for them to mount the new TV and they agreed through the membership to mount 2 other TVs we have at home, so we bought the mounts too so on 12/30 they were supposed to deliver the TV, mounts and do the installs. We got a call the morning of 12/30 from the contractor they hired (not Best Buy) that Best Buy did not have the mounts, so I had to call TotalTech to reschedule for 1/5/2022 (today). The contractor showed up right on time, however he did not have the TV nor the mounts! So he had to go back to get them. On his way to our home, he said he was going to deliver the TV and mounts to us but he could not do the install because they were told the work order was cancelled and they would not get paid. This is odd since they already had come out? Anyway, I called TotalTech to find out what the problem was - the first 2 times I was put on hold 30 minutes each and then the call was dropped. The 3rd time, the rep just said the contractor did not want to do the install, so he rescheduled me for 1/13 so hopefully this time it will get done. That was after being on the phone for 2 hours with TotalTech. Not a happy customer.

Help whenever you need it. Questions answered on the spot. Private phone number to call that is answered!

Very Happy with these professionals. They've given me great tech help in my times of need. THANKS Geek Squad.

Sounds like a great deal. Comes out t $100 a year but you get Geek Squad support and other perks for other electronics in your home.

No auto renewal once expiredyou cannot purchase a new total tech protection plan.

The tech are very patient, if they can’t help they will ensure you of someone that can! Great Service

This membership sounds like a great idea, we haven’t used it yet but hopefully will be happy with it when we have to

Definitely have piece of mind. I’ve purchased a few expensive devices and all covered under this deal!

If you are not tech-ie this is the thing for you. Phone call away and they will guide you through most anything

Bought the membership for the console drops but glad to see there are discounts on other items and all purchases are protected

Even if all youre buying is a couple phones, a TV, appliances, this service saves tons down the line.

I was able to get quick and helpful answers on merchandise via chat without even having to leave home!