Customer Ratings & Reviews

Perfect, Exactly what i Needed, With Flawless Use.

The people Jonathan the manager and chanello the guy who helped me puck out the Tv they wer absolutely wonderful!! The techs that came out to install Fernando and his partner im sorry I forgot his name but they were great also! I would love to continue shopping here.

I have been a member for under a year and I plan on renewing annually. Its like an auto-service club membership. It's well worth the investment, and better to be a member that doesn't need services than someone who needs services and isn't a member.

good to have this membership only used it once since i got it, a little pricey but im sure it will be worth it down the line.

So far I've only used the Total Tech set up and delivery service. No complaints. I was very pmeased with the service and emplressed by the young men's professionalism, friendliness, knowledge of the product and skills in overcoming obsticles to mount my tv straight.

The benefits are amazing and it’s so nice to get help with every little issue that arises within my tech toys. Free troubleshooting is a god send and has saved me from returning items thinking they were broken. I love it, best value ever and the service is incredible!!

Love the membership discounts, free shipping and delivery of 65 inch smart TV.

The membership was a perfect purchase as we moved into our new home. Delivery and installation of our appliances and mounting our TV with no extra cost was a steal. Plus, the protection plan creates a piece of mind if anything were to happen. I would purchase it again!

I had a problem with my laptop and brought it in. The Teck Inusah was very helpful and caring with information. Total Tech fix the problem and then helped me with my phone questions next. I don't remember the guy's name who help me last, but he was great to. thanks

I got this when I purchased a Macbook. The applecare would have been $250ish, but the TotalTech package was only $200 and included free Applecare on all apple products I purchase, plus everything else. I haven't used it, but if you are buying apple products and applecare it is a no brainer.

Worth the price in gold, i had my screen replaced on my phone, tv set up and saved 5 hundred dollars on a tv exclusively price for total tech members. The value I got from the membership already out weighed the cost. I plan to continue my membership for years to come.

I feel very supported by having this service. The geek squad members have been punctual and informative in my dealings. Had to go with the total tech with my gaming laptop, as performance pieces get used hard and are prone to bad tuning and overclocking disasters.

Great service. They respond and are in the problem in minutes as they are able to accomplish most problems directly via connecting to my computer. If not, they have come to the house to accomplish the repair. Honest estimates and not “pushy”

I bought a washer and dryer After installation they didn't function well After my first call, they sent me a brand new washer and dryer

It's valuable if you buy recurrently it best buy, for it's perks

This is the 2nd time I have purchased this service. It is well worth the money and the team is great to work with. The T.V Installation team did an awesome job and was very professional. The other perks that come with this such as the additional warranty is nice!!

Tgis membership is something I suggest everyone to seriously invest in especially if you have children. You wonr regret it they offer great useful benefits that uou can actually use and gave on hand if eventually need them ever thing is cover under this member ship

Great service. Handled my electronic problem professionally. Did all that they could and then ordered a new one for me. Would highly recommend this service. Also covers all other electronics even if you didn't buy from them. They will check it out for you.

worth it if you need installation service. Beyond that I would not pay each year just to have the extra coverage

SO WORTH IT! My son dropped his backpack with his laptop in it. It cracked the screen (which made the touchscreen not work) and the case around where the charger plugs in (blocking access to the plug). Dropped it off and within a couple of weeks, had it back just like new!