Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
Protect Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This renewal of my membership is a real value...due to I was having so many issues with my purchase
I would recommend this to a friendRated 5 out of 5 stars
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far we haven’t taken advantage of it but I tell you it is a peace of mind having this in case is needed.
I would recommend this to a friendRated 5 out of 5 stars
Go Squad!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the total tech for a tv mount install and what a great deal. Planning on getting another soon.
I would recommend this to a friendRated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is inexpensive. Saves our family lots of money. They are very knowledgeable and thorough.
I would recommend this to a friendRated 5 out of 5 stars
Love our membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant at first but since ive gotten it i am very happy! If you are going to buy appliances this is a must!!
I would recommend this to a friendRated 5 out of 5 stars
Totaltech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is real value and geek squad team are great and provide value added support to customers
I would recommend this to a friendRated 5 out of 5 stars
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great service that i recommend every one get, they are excellent at what they do and most problems can be fixed from home
I would recommend this to a friendRated 5 out of 5 stars
Total tech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The total tech membership is straight but I think it’s to high fr it’s 200 dollars I got a refund lol
No, I would not recommend this to a friendRated 5 out of 5 stars
Value!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value if your life and work is revolve around a lot of usage of tech or if you have kids and work from home etc..
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We appreciate your wonderful feedback Yanis! You can always find details about the Best Buy Totaltech membership by visiting: www.bestbuy.com/totaltech Let us know when you need us!
Rated 5 out of 5 stars
Very useful membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was very useful for free shipping and installation.. also it has reduced prices for many items. I recommend it
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great. I get a lot of deals and i also get protection for ny devices purchased through Best Buy .
I would recommend this to a friendRated 5 out of 5 stars
Total tech care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best membership purchase I have made in a long time and I have been taking advantage of all the Apple care I can
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review and letting us know that Best Buy Totaltech has been the best membership you have made in a long time. With Totaltech, you’ll get up to 24 months of product protection on most new Best Buy purchases, including AppleCare+ on Apple products, with an active membership. For most portable devices, plans also include protection against drops and spills. You can learn more about Best Buy Totaltech at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Wor(d for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this to help with a car audio system. I got my monies worth from installation and product discounts.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for the review! We are happy to hear you have gotten to use your plan already. With your Totaltech plan getting free installation services with the purchase of a radio helps you start saving money quickly. Be sure to check out some of your other benefits at: www.bestbuy.com/totaltech. We are excited to have you as a new member!
Rated 5 out of 5 stars
We love this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best purchase i have ever made, no ine should ever pads up this opportunity to buy this
I would recommend this to a friendRated 2 out of 5 stars
Not a good first impression
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a laptop AirPod Pro and total tech membership yesterday afternoon. Membership provides free delivery and was told I would get my stuff that day. Sometime later get notification my stuff is shipped it should be here by 9 PM. At about 815 I get notification that my stuff is no longer same day delivery with no explanation. I called and the nice lady I talked to had no idea why delivery was canceled. She even put me on hold for a while to try and dig up some information but had no luck. At this point I have no idea what the plan is which is very frustrating.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Greetings and I apologize for this unexpected delay of your delivery. Totaltech does offer free delivery and on some cases even one day delivery. Please feel free to read our online website with Totaltech benefits here: www.bestbuy.com/totaltech There may have been an unforeseen issue with your delivery route and we would love to ensure you get your item. If you have not already gotten assistance please call 1-888-237-8289 to get this rectified.
Rated 5 out of 5 stars
Worthwhile Membetrship:
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has been very useful and also gave us a savings on products purchased and delivered with installation.
I would recommend this to a friendRated 5 out of 5 stars
My laptop works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech that worked on my laptop they were a great team very knowledgeable so what the problem was Taking care of
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .It is nice to have that peace of mind to know that you are covered with us 24/7/365! Besides just offering the support from our Geek Squad with technical issues, we do offer so many other benefits. To view all the benefits that come with our Totaltech membership, go to www.BestBuy.com/Totaltech
Rated 5 out of 5 stars
Nice guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy who helped us was very cool We did not make an appointment and it did not matter to him he helped us right away very helpful
I would recommend this to a friendRated 5 out of 5 stars
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For me this plan paid for itself the 1st day out. I had 3 computers 3 computers tuned up and had Web route installed
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .It's true that Totaltech can pay for itself incredibly quickly! It's great that Geek Squad was able to get your computers up and running. Totaltech not only covers your computers, but also provides free standard delivery/installation and 24 months of protection for new purchases! You can review the full list of benefits at www.BestBuy.com/Totaltech or call us 24/7/365 at 1-888-BESTBUY (1-888-237-8289).
Rated 4 out of 5 stars
Pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate protection plans, but pretty pricey for me.
I would recommend this to a friend
