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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 392 Showing 7,821-7,840 of 11,509 reviews
  • Rated 5 out of 5 stars

    TotalTec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the total tec for me is like having help at your finger tips as the electronic world grows more n more.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review MilitaryBrat. Let us be your guide through the easiest and most difficult tech questions. Get unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. We’re always ready to help you in store, over the phone and 24/7 online. Call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to use membership all the time. Really don't have time to try and understand all the new tech. Great help

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review Chey. Let us be your guide through the easiest and most difficult tech questions. Get unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. We’re always ready to help you in store, over the phone and 24/7 online. When you need assistance, call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Tech Talk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been pleased with the knowledge and help on all our recent products. Techs are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m finding more and more value in this plan. It’s definitely been beneficial to have the free 2 year warranty on every purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for any purchase from BEST Buy. With the cost of repairs today this is great insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having access to tech with a new computer is essential, especially as it’s for a college student!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is worth the value if you either, shop a lot at Best Buy or have a lot of tech with protection plans needed!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for being apart of Totaltech membership. With the membership we provide 24/7 Geek Squad Tech Support and exclusive pricing for members only. If you would like to learn more this link will be helpful www.bestbuy.com/totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Money saved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this membership has already saved me money in installation and discounts. I have already made my money back on what I spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have! Protect everything you have! Easy and cheaper than paying out of pocket for everything you own!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review Mcintire! For all your technical needs, we got you covered! You can view the wonderful benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech and when you need assistance we can be reached 24/7/365 at 1-888-237-8289 that's 1-888-BestBuy or online at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Nice to have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and professional. They called ahead in advance to let me know they were in route

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the knowledge that Best Buy employees have. Love to shop there. And total tech is very nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey This is great and all of the extras that they throw on top. I wouldnt hesitate to get it again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really useless. Don’t waste your money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worthless. After calling in three times and setting three different appointments no one showed up for any appointment. I never got anyone to show up. I had to return the item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    go geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is an excellent value, and the geek squad is very professional and good at what they do. I always get good advice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for laptop. I know this will give us peace of mind if anything goes wrong or breaks it is covered.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Totaltech does provide peace of mind for your tech purchases! Not only does your new laptop get the 24 month protection plan for free, we also provide most online, in store, and in home computing services for free. You can give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289) for support, or chat with us a thttps://www.bestbuy.com/services/remotesupport You can check out the rest of the amazing benefits by going to www.bestbuy.com/totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal! It is helpful to have unlimited Tech help plus warranties on all of your purchases during your membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has paid for itself and over in just two months! Discounts, geek service, free delivery service, all great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can get ahold of them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great for any hour. Even called on Thanksgiving. They like to transfer you though to city bank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thing since sliced bread.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the thing you can do for everything you buy from best buy. I would recommend this to the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTechIsAWin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just acquired my membership…was a great value and the staff gave excellent advice regarding my applications.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for becoming a Best Buy Totaltech member. We appreciate your review and feedback, and glad you are finding Totaltech a great value. With Totaltech, get expert advice, product recommendations, appointment support and much more. Learn more about all the ways you can benefit from Totaltech at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech