Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is perfect for the price u get a 1200dls phone it don't hurt to pay a little extra for protection
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .The added protection on new purchases is certainly an amazing benefit! We are glad to have you as a Best Buy Totaltech member. Be sure to check out the exclusive member prices and other benefits by going to www.BestBuy.com/Totaltech
Rated 5 out of 5 stars
Lets you cut the line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let's you cut the line and buy consoles before the plebs. In this economy, just give in and buy one. It'll pay off in the long run.
I would recommend this to a friendRated 1 out of 5 stars
There's no point without installation/deliver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted free installation and delivery. There's no point otherwise.
No, I would not recommend this to a friendRated 5 out of 5 stars
Looking out for the customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is great to have peace of mind with your purchase Best Buy has made this so simple It makes me feel that they really do care
I would recommend this to a friendRated 5 out of 5 stars
TV install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was very professional, courteous, and did a great job. Im very pleased with his work
I would recommend this to a friendRated 5 out of 5 stars
I love my membership and it is a great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has more than paid itself. Membership pricing is great along with coverage over multiple devices.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you so much for letting us know that you love your Best Buy Totaltech membership and find it a great value, we really appreciate it! Access to exclusive Totaltech member pricing and 24/7/365 Geek Squad tech support to cover all your tech in your home no matter where you purchased it from are some of the many benefits Best Buy Totaltech offers! You can view all of the wonderful benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Best thing ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best way to handle the purchase protection and support!!! Thank you so much for doing it this way!
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review and feedback. With Totaltech, you’ll get up to 24 months of product protection on most new Best Buy purchases, including AppleCare+ on Apple products, with an active membership.1 For most portable devices, plans also include protection against drops and spills. Get unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. Learn more about the great benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Impressive Membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value membership, I bought it because I had a credit on my account and I will say I am actually quite a bit impressed.
I would recommend this to a friendRated 1 out of 5 stars
Upset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased Total Tech for the benifits and free installation. When the installer shows up to my house with my $4,800 purchase and tells me he can’t install made me very upset with everyone at the store
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello. Thank you for reaching out and providing your feedback. Though, I do wish it were under better circumstances. I would love for one of our associates to look into this for you and see what may have occurred and how we can make this right for you. Please feel free to reach out to us 1-888-Best-Buy or 1-888-237-8289 and one of our phone agents can assist.
Rated 5 out of 5 stars
Tech service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used for anything else yet but was totally worth the cost so the tech could set up our phones
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm clear clean sound on my echo dots still trying to get all 3 to play together.
I would recommend this to a friendRated 5 out of 5 stars
Total tech coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have just purchased the total tech program, it sounds like a great deal, I have not really had opportunity to use it yet though.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The think the totaltech membership is cool , comes with wonderful protection. The guys are so cool and awesome
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We also think Totaltech is a pretty cool membership to have. With an included up to 24 months of Best Buy Protection/Applecare+ on most purchases made with us and then having our awesome Geek Squad agents offering 24/7/365 tech support make having Totaltech a no brainer! Give us a call to speak with our cool agents at 1-888-BESTBUY(1-888-237-8289) with any questions about Totaltech.
Rated 5 out of 5 stars
THIS IS A MUST HAVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a life saver because rather than having to replace my sons computer Geek Squad was able to diagnose and fix his computer.
I would recommend this to a friendRated 5 out of 5 stars
no brainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new yearly membership. if you purchase a lot of stuff from best buy then this is a must have. worth every penny
I would recommend this to a friendRated 5 out of 5 stars
Seems to be good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am new to this membership. But, it has already paid for itself when I purchased two remote starters with installation.
I would recommend this to a friendRated 5 out of 5 stars
Love this for my family of 6!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! With 4 kids, this is a MUST! I purchased the yearly membership that covers all items I purchased for my whole family!
I would recommend this to a friendRated 5 out of 5 stars
Glad to be a total tech pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the membership! It lets me get early access to the most sought after holiday items and offers many benefits for my account.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally worth it if you have multiple jobs scheduled, Best buy has become my place to buy appliances
I would recommend this to a friendRated 5 out of 5 stars
Love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. Free delivery and installation has been the best part of the membership plus the hidden sales.
I would recommend this to a friend
