Customer Ratings & Reviews

Best Buy's yearly subscription service is a game-changer for tech enthusiasts and frequent shoppers. It offers fantastic value with benefits like exclusive discounts, free shipping, and early access to major sales. The included tech support is a standout, providing peace of mind and expert assistance. This subscription is ideal for those looking to save on electronics and enjoy added perks. It's a smart investment for anyone wanting to maximize their shopping experience at Best Buy.

very worth it. At first I wasn't sure if I would want to renew it, but I was wrong. It has saved me a lot of money.

Couldn’t even allow price match for Black Friday deals. Ended up making the purchase with another merchant. It’s quite disappointing.

A real value..used it a few times and then renewed it....will keep it until further notice! Replaement of an inferior SSD made it all the more valuable!!

membership offers valuable perks for frequent shoppers, making it a worthwhile investment for those who regularly purchase electronics and related products from Best Buy. If you frequently shop at Best Buy, signing up for this membership could enhance your overall shopping experience and lead to significant savings.

I couldn’t live without Total Tech help. They will solve your computer problems remotely or for a nominal amount will come to your home. I’ve been using Geek Squad for years now and highly recommend them.

I purchased the My Best Buy Total membership. A few days after my purchase my laptop had some Malware issue that locked my laptop up. I called the Geek Squad and they worked on my laptop and got it up and running. They checked everything out to make sure everything was running faster and no more issues. The best part was My Best Buy membership covered everything they did.

The tanks for you gift card excellent service thank you

Being a Best Buy premium member can be a great option for those who frequently shop at the store and want to enjoy exclusive, priority benefits.

I always shop at Best Buy for a Big TV, an Entertainment system, and an appliance, 5 stars for staff and customer service

Ordered a LG washer and dryer over iPhone. Also scheduled installation time and date. Very easy. Techs were very informed and experienced in installation. Thanks a lot.

Great Geek Squad, always accommodating and keeping their appointments on date and time. Even the people I have spoken with are on top of situations and very helpful.

The membership, while pricy, does provide value if you buy enough products from Best Buy, particularly the inclusion at no additional cost of AppleCare+ for any Apple product.

Excellent service - staff is always very helpful. Staff very knowledgeable and made the purchase easy for me. Best Buy is my go to for all electronics and IT.

I would not purchase and expensive it without having a protection plan. The item may never break during the warranty, but if it does you want assurance it can be fixed or replaced.

Whenever I need anything they always help!! No matter if it is something small or something major! The team is always kind and considerate! Even offer to help over the phone when able!!

I am not usually a fun of different kind of memberships or subscriptions. However, that said this has been the best membership that i have gotten to use ever. Absolutely worth every penny!

Worth every penny. All the technicians at the Geek Squad are patient and well-versed in all the products I have had to bring in for service.

The best membership I’ve ever brought. Convenient membership if you shop at Best Buy a lot. It legit give protection to every product as long as you keep active.

What I love about this membership is that once I purchased it, any new apple product I purchase is automatically covered with Apple care. Makes it easier to manage