Customer Ratings & Reviews

The Total Tech membership is of good value, member discounts, covers our purchases, Geek Squad support when needed.

The prices are good and fair always looking for other things well.

One of the primary reasons for the membership for me was the free installation. Once they eliminated that service and restructured offerings the membership simply did not seem as appealing anymore.

It helped me, when my laptop stopped charging. Really came in handy!

This membership pays for itself by me being able to get help anytime I need it .. someone is always available to come online and help me.

Pretty expensive up front cost. We buy from best buy frequently and things that I normally wouldn't spend the money on getting the additional warranty for (speakers, headsets, mics, controllers) are now protected automatically with no additional cost. If you cancel the membership after one year, the fine print says that it WILL ALSO CANCEL the remaining time on all items protected under the service. If you don't buy frequently (read $400 worth of protection costs over two years), then I wouldn't suggest getting the membership.

I have been purchasing a lot of product at Best Buy especially tablets, phones, watches, computers, tvs, since my kids were in mdle school. My kids are adults now. So it would be wise for me to purchase a yearly subscription.

This is a great addition to have for appliance purchases. I only had to stop because it was a bit too pricey for the time of renewal. Otherwise they had fixed/replaced my GE Profile dryer with little issue.

Best Buy helps me with PC problems, and always helps me.

This team of individuals are remarkable. If the rep does not have enough knowledge about your repair or call for assistance they pass you to a more qualified tech. They are all friendly, patient, knowledgeable and willing to go beyond the call of duty to assist you. This is the best product I have ever purchased. Their professionalism and concern for your product product is unsurpassed by another other company like it. Thanks for all your assistance for such a reasonable price!!!

We really use our membership every time we purchase an item. Helps us keep track of our purchases.

This membership is great for my family. Best Buy has so many items that can be useful.

Great value for a great way to save and earn on every purchase

Great value for protecting my laptop. It works as was described by the salesman. I love the ease of contacting them for technical help too.

If you plan on making a lot of tech purchases or adding a lot of mods to your car it’s worth it. I bought a sub and speakers and got them installed for free. They went out before my first year and I just pulled back up to best buy and they were all replaced with brand new items for free! That was totally worth it! But I haven’t use the membership besides for my car.

I have used it so much already . It was offered when I didn't know about the membership and I am so glad it was.

I buy it every year. It is well worth the money if you and your family purchase a lot of electronics every year

We purchased this for the peace of mind after purchasing some tech. I just want to know AHEAD of time before they charge me 179. When the year is up.

I have some limited knowledge on hardware and had an issue that my PC wouldnt start after flying it from out of state. Since I tinker with my pc quite a bit and Im thinking to replace the GPU eventually, this membership gives me peace of mind that I can leave it in the trusted hands of the Geek Squad pros and not risk doing more damage than it was done during the flight (which happened). At the price for a full year it is definitely worth it.

Absolutely fantastic use of membership qualities. I love it