Customer Ratings & Reviews

The geek squad did a very good job at repairing my iMac 2017 27”. I tried to upgrade it to Tahoe 26 and the operating system went crazy, but the geek squad was able to breathe life back into my 2017 iMac. I am so thankful.

Although pricey, it has been of good use. Getting the computer to recognize my printer, setting up Webroot or my other apps, The Geek Squad & the My Best Buy program has been a godsend. It's like the tech version of AAA+ .

Having the membership saved me a lot of headaches with my products. I even got a refund for the price difference. Best Buy really respects the terms of its memberships.

My membership is amazing. Great value and savings on everything. I have seen a Best Buy customer for many years and would recommend them 100%.

Honestly, worth it. I rarely shopped at Best Buy but I basically got total tech for free because a price match gave me 180 back, and they fix up most devices for free, plus 60 day returns is a plus, definitely a buy especially if you’re looking to buy something expensive like an e scooter pc bike or whatever, it’s been 2 months or so amd I saved 300+180, which is nkt at all comparable to the 179.99 I spent

I really like this subscription with the amount I shop at Best Buy. I feel like it could either be less expensive or them add more deals or something but it's pretty nice to have if you're a frequent shopper.

I had the best customer service that anyone could wish for. Thanks to Abby and Steven. Abby is smart, polite, kind and patience. Steven went out of his way to make sure I was happy. I will recommend this Geek Squad team to everyone.

The membership is a great value, I have used it and it is efficient and quick. The Geek Squad it great. I prefer the Northridge Best Buy peeps.

The Best Buy membership card provides excellent benefits, from exclusive discounts to reward points that add up quickly. A strong value for frequent shoppers.

This membership has saved me a lot of time, money and headaches over the years. It provides protection for 24 months on all products (AppleCare if it is an Apple product.) Could not be happier with it. If you are someone who uses technology a lot, I would recommend it.

My computer was serviced quickly and proficiently. I am happy with the outcome. The tech personnel were kind and patient. They answered my questions and took the time to explain things that were not clear because I didn't know the computer terminology.

Electronics can go bad at any time, it’s a piece of mind that we have this on our disposal, highly recommend people or buying any electronics to get the total one

Best Buy’s membership is absolutely worth it—exclusive deals, faster support, and extended warranties make every purchase feel smarter and more secure.

I have had to use this membership several times over the years, it has never let me down. Neither have the geek squad, especially after a recent transaction with. My turn around time was less that 24 hours and I am completely satisfied.

This membership is a great value. I love that I have unlimited Geek Squad support, as well as additional protection on my purchases. The membership gives me peace of mind.

This membership is a great value. The exclusive member prices save me money on every purchase, and the Geek Squad support is dependable and helpful. I love the special offers and the peace of mind that comes with added protection for my electronics. Definitely worth it!

I joined the best Buy Total membership because the agents in the store assisted me several times with things I had purchased at the store. Each time my problem was resolved thru the item warranty. Recently with an item I did not buy at Best Buy the Geek Squad helped me understand how it works and explained to me how the member plan worked in detail.

The membership is of great value to me & I have used it already. The membership prices are good & I have earned credits already. The Geek Squad support has been utilized. They were extremely helpful in getting me up & running. I have the protection plan on my purchase, I feel at ease and supported should anything arise.

The My Best Buy Total made my New Computer purchase So Easy. I bought the new computer. They transferred some of my data and pictures over to my New Computer, I had a few programs I also wanted to be put on my new computer. And they also told me how to set my current printer up to my new computer. All in All a Great easy experience.

I love being able to purchase from BestBuy knowing that my purchases are protected withOUT having to buy extra warrants and that the Geek Squad is available!