Customer Ratings & Reviews

I was not aware of TotalTech until now. It's an amazing but affordable program. I was planning to buy kitchen appliance package however I was nervous about installation costs and haul away charges for the old appliances. TotalTech made it easy and free of cost, plus I will receive priority in servicing, best buy warranty, additional discounts, there is so much to list out !! I made all calculations, it came out cheaper than Samsung student discounts (including haul away + installation) I am very happy about this program. Go BestBuy Go !

Membership is really useful, especially if your family isn’t as careful with things. Real great support and fast replacement you get more than what you pay.

I’ve always been in Best Buy’s loyalty programs and have enjoyed using the points and savings to get “fun stuff”. With the “Total” membership, I save on installation fees, tech charges and get AppleCare for free. This membership is a bargain, if you use it.

This membership comes in handy when needing to get protection on all my items and only have to pay it once a year

So very convenient the insurance alone for each product pays off the yearly cost at first I didn't think it was worth it but now that I got it after my brother told me to try it out it is totally worth it especially the sales that they have specifically for a total member and also the insurance that you don't have to pay for a worry about at all is well worth it and also the geek squad help Great job Best buy

Good thing i have this. Computers need repair, just drop it off and it gets fixed properly.

I value my membership because BB also gas meet my request.

I love it paying once a year and have insurance covered in youy items .

We have a member of Total Tech for many years. I have encouraged our daughter and other family members to join also.

An exceptional price for the timely and knowledgeable service rendered by experienced staff. Peace of mind knowing that expert advice is always close at hand.

Total membership is a great value, and support is always there for you when needed!

I've used the plan just a few times for my computer. Easy to get an appointment. Like the comfort of knowing that someone is there to help me when I have a problem with a variety of items.

The membership is worth every penny. The payback for using all of the advantages paid for the cost three times over.

One of the best purchases that I have made. I read it over and thought it would be good for the discount on the large purchase I was making then I read about the extended warranty coverage. Definitely worth it for the peace of mind as well as the discounts as I am a regular Best Buy customer. I like Best Buy's customer service and prices and the membership is a plus.

With the membership your geek squad got lazy and nasically dont care how they treat their customer

The Geek Squad support is certainly worth the cost.

This membership has saved my a considerable amount of money this year. The membership allows me to use the Geek Squad as needed and was very useful in setting up my new computer system & helping with repairs on another computer. I also have saved money on my new refrigerator. I would recommend this membership.

Worth the peace of mind and the fact that it covers everything bought is a no brainer to shop at best buy

The membership has given me multiple discounts and service supports, even for appliances I didn't buy with best buy.

I am so glad I purchased this yearly investment. It is well worth the investment. Best Buy stands behind this service of repairing your purchase or full replacement with similar product.