Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase to protect your electronics i have been purchasing this services for a long time
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Up to 24 months of protection on most purchases is a great added benefit! With 24/7/365 Geek Squad support, a 60-day extended return policy, and free standard delivery/installations we are here to help. Thank you for becoming a Best Buy Totaltech member and be sure to check out all the benefits at www.bestbuy.com/totaltech!
Rated 5 out of 5 stars
Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described had to use it already on my sons phone and they honored every word no fees nothing it was great!
I would recommend this to a friendRated 5 out of 5 stars
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I like the free delivery, installation and hail of away of major appliances! Happy so far
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you so much for your review! We are glad you are liking the benefits of Best Buy Totaltech such as free delivery, installation, and haul away of your old appliances! You can view all the great benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Great idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has already paid off for us. It’s great that we can use it for all future purchases.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review Johnny. We are glad that your Best Buy Totaltech membership has already paid for itself, and you find it a great idea. Many of our customers receive the full value of the membership cost within 1–2 purchases. Free delivery and standard installation on most new purchases, as well as up to 24 months of product protection with an active membership are some of the great benefits of Best Buy Totaltech. All the benefits of Totaltech can be viewed at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my total tech membership! It has saved me a lot of money and the techs are amazing!
I would recommend this to a friendRated 5 out of 5 stars
a sigh of relief
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a must have for your tech items. Things happen and it gives you a peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
Total protection for your tech.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value to protect your tech. It gives you peace of mind and facilitates any service/repair issue.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .You are right about the peace of mind you get knowing that new purchases come with a 24-month Protection Plan. We can't predict the future, but we can help mitigate the stress that comes from a product that needs to be repaired or replaced.
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great so far. I plan on buying a lot from bestbuy, so it should pay off in the end.
I would recommend this to a friendRated 5 out of 5 stars
Don't skip Totaltech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely worth it when making a big purchase. Warranty coverage even applies to future open box items you buy.
I would recommend this to a friendRated 5 out of 5 stars
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With this membership I get discounts on some products and also the best thing. I can get products that are hard to find
I would recommend this to a friendRated 5 out of 5 stars
Have used Geek squad help for years now!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlimited Geek squad support! Very knowledgable and patient in their help. Service an excellent value
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .That's right, with Totaltech you get free Geek Squad support 24/7/365! Not only that, but with most purchases you also get up to 24 months Best Buy Protection/Applecare+ along with an extended 60 day return/exchange period. Please visit www.bestbuy.com/totaltech to see even more amazing benefits.
Rated 5 out of 5 stars
yet to need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fortunately have not yethad to se, but as many times I havehad to reinstall windows it should pay off
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for becoming a Best Buy Totaltech member! With 24/7/365 Geek Squad support, up to 24 months of protection on new devices purchased, free standard delivery, and free standard installs we are here to assist! To access exclusive member pricing and all the amazing benefits Totaltech has to offer, visit www.bestbuy.com/totaltech
Rated 1 out of 5 stars
Total TECH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey for 1 Year. i used to pay $49 a YEAR. Would Not Recommend unless you make a High Price Purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
no longer a good or decent value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i agree total tech use to be good before they say geek squad is included. its not. its now a upcharge for a repair. doesn't even offer you the option to buy anymore when i use to always buy protection. its no longer a good value. when i asked for help with my stream deck which should be included for them to help me set it up, they couldn't help me. i even took in my big lenovo computer in with it, will cancel total tech. im a elite and total tech. what a waste makes me to not want to make purchases here anymore. will buy from a place that offers better value and warranties. i was duped in not buying coverage because they said it was included no it is not. its a limited warranty with a upcharge. i spend way to much for this not cool. They lost a loyal client. for misinforming me on the sale
No, I would not recommend this to a friendRated 5 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my membership. They have a great store. Protection plans and services
I would recommend this to a friendRated 1 out of 5 stars
Useless add on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to sell me this bundled with apple care for $200 on a recurring yearly subscription. I can mount my own TV's and deal with my own computer. Also apple care is $80/yr. Yeah, no.
No, I would not recommend this to a friendRated 3 out of 5 stars
TotalTech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time purchasing along with computer. When I made an appointment to transfer from one computer to the other, I was not told it would be an overnight process. Was not able to leave both computers overnight. Better process for this?
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The savings alone was worth the subscription fee. It helps with all my electronic toys.
I would recommend this to a friendRated 5 out of 5 stars
Pays for itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always got geek squad protection on all my devices and this was a way better option. Plus longer protection time.
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership makes me feel safe. Also getting new deals unlocked on purchases. Glad i bought it!
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Jesse, thanks for sharing that your Totaltech membership makes you feel safe, and you like the exclusive access to new deals. We are glad that you are happy with your membership, and glad you bought it. Learn more about the awesome ways that Best Buy Totaltech can benefit you at www.bestbuy.com/Totaltech
