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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 11,509 reviews
  • Rated 5 out of 5 stars

    Seevice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geet group of people and very helpful and polite as to what i need when k go shop at best buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Jury is still out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got totaltech when we purchased a 48" Sony Bravia tv with sound bar. We had some install issues but every time I called in for service I was told I had to bring the device in to be looked at. We weren't going to do that so we reiterated that this was an install issue and then they were willing to set up a service visit. They are still trying to fix the issue and are now going to exchange the sound bar. So at this point I'm not sure the totaltech package has done me much good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was great for value and my family. I will highly recommend this to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect insurance that comes in handy when you need it. Excellent customer service and speedy. Great for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech- Great add for committed Best B custome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad we made the commitment to purchase this. Automatically pops up when making a purchase, added comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a drone, I would highly recommend investing in this service. The support is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent only just add the item to car pay it and immediately you have protection for 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great early access and deals galore. Installation is free on products purchased from bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might as well get totaltech. Smart purchase and covers almost all of your tech problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been a real value for us and we have used it multiple times this year already.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thanks for sharing that your Best Buy Totaltech membership has been a real value for you, and you have used it multiple time this year. We are glad that we have been able to assist you with your tech needs. Learn how you can benefit from Totaltech by checking us out at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Tremendous Membership Opportunity with Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real value and I feel has already paid for itself after just a few purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. But seems like good value for the money and all your products you buy are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value nembership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One if the best memberships ive ever paid for, access to purchase items hard to get and free service on any device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Best by lives ip to the standard and will fix or replace your purchases .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great plan option if your looking to eliminate all of your service worries. no bull plan for sure.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for becoming a Best Buy Totaltech member! With 24/7/365 Geek Squad support, up to 24 months of protection on most purchases, and free standard delivery/installations we are here to assist! Check out www.bestbuy.com/totaltech to learn about all the amazing benefits Totaltech has to offer and gain access to exclusive member pricings! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Refunded bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the membership for about 65 days. I returned it and only got a $41.62 out of $200 refund. Basic math shows I should have been refunded about $242.

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Total Tech membership returns are based on the usage of the plan and not just the time it was active. Some factors that may apply are Services rendered, plans that are offered and time it is active as well. We would be glad to look into your return for you if you would like please contact us at (888) 237-8289, online chat, Facebook/Instagram Best Buy Support, or Twitter @BestBuySupport . BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Total Tech Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't need to use this during the year I had it, but others might find it very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still new to this membership but so far it has already paid for itself by having two TV's professionally mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Lots of good deals all year long. Access to special sale events is why i pay. Ty

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Totaltech does provide access to tons of special sale events and exclusive deals! Not only that, but it gets you free 24/7/365 Geek Squad support, along with up to 24 months Best Buy Protection/Applecare+ on most products you purchase with an active membership. Totaltech is a great deal for those looking to save and to get covered with all the amazing service that Best Buy is known for. Check out www.bestbuy.com/totaltech for even more benefits. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best bang for the buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I purchased this service, it’s already saved me money on my computer repair.

    I would recommend this to a friend