Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
I love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great if your not a tech person and may need some help and they have a 24/7 hour service
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Technology is almost impossible to avoid in our daily lives. So we want to make sure that even our non-tech savvy customers get to enjoy it. 24/7/365 support is just one of the many ways that we offer our customers help. For a full list of our amazing benefits, visit www.bestbuy.com/Totaltech.
Rated 5 out of 5 stars
People security and computer group
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great membership to have, I have used for issues on computer and never had to pay a cent.
I would recommend this to a friendRated 5 out of 5 stars
auto protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best buy protection and the peace of mind that if anything happens, my gear is covered
I would recommend this to a friendRated 5 out of 5 stars
Happy I made this purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been wanting to get this for awhile--and just made a purchase that made the cost worthwhile.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for sharing that you are happy you made this purchase that made the cost worthwhile. We are glad Totaltech was able to save you some money, and appreciate you choosing Best Buy. Learn more about the great ways Best Buy Totaltech will benefit you at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Get it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is well worth it for the security it provides with how things are made nowadays.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We agree Mickey98, Totaltech provides unlimited tech support for all the technology in your home, no matter where you bought it, as well as up to 24 months of product protection on most new Best Buy purchases with an active membership. Totaltech offers so much more which can be viewed at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they came out to install my microwave they were very efficient and knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Love it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my membership and I will highly likely resubscribe for as long as BestBuy is making it worth it.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you so much for your review! It is nice to hear that you love your Best Buy Totaltech membership! If you ever need assistance, we are available 24/7/365 by calling 1-888-237-8289 that's 1-888-BestBuy, online at www.bestbuy.com/Totaltech, and through the Best Buy app.
Rated 5 out of 5 stars
Totaltech review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good protection package. I love that it protects my appliances for 24 months and offers free installation.
I would recommend this to a friendRated 5 out of 5 stars
Great for peace of mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally recommend getting this “just in case”. Apple care is included & it covers any other devices you purchase
I would recommend this to a friendRated 5 out of 5 stars
It Has Already Paid For Itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. They actually repaired a refrigerator no charge because it did not require parts.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review CJSC. We are glad you were able to get your refrigerator repaired at no cost because you are a Best Buy Totaltech member. Thanks for sharing that your membership has already paid for itself. Free diagnostic testing is one of the great perks with Best Buy Totaltech. You can view all the awesome benefits of Totaltech at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Unlimited service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlimited Geek Squad service is really important to me. The price is reasonable and well worth it.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for the review! Unlimited 24/7/365 Geek Squad support is a great perk of the plan. Should you need any tech assistance like a virus removal to a tune up on a computer we can help with that. Our agents are available online and by phone at any time. Be sure to check out some of your other benefits such as free protection plans for up to 24 months on new purchases and exclusive member pricing here at: www.bestbuy.com/Totaltech . We look forward to seeing you!
Rated 5 out of 5 stars
I love my membership and I use it all the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. Member prices, plus unlimited Geek Squad support are also great.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Glad to hear you are finding real value from the service. With free Geek Squad support 24/7/365 and member prices, you have just scratched the surface of Totaltech’s value. Please feel free to visit www.bestbuy.com/totaltech and find out what your membership fully offers
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding Dishwasher and outstanding installation. Total Tech is the way to go!!!!11
I would recommend this to a friendRated 5 out of 5 stars
Exceptional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an exceptional deal- covers installs, take away of old TVs, hotline and multiple pieces of equipment!
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was used already to fix a software glitch on my m1 thanks Best Buy for peace of mind
I would recommend this to a friendRated 5 out of 5 stars
Amazing Membership for its Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised to hear, read, and well explain what this membership can bring to the table. It's cheap for its value
I would recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. When i actually had a use fir it there were charges involved and was not wirth it to use.
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent value for the right person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have who buys electronics product often. Highly recommended.
I would recommend this to a friendRated 5 out of 5 stars
Great idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to try this additional feature of having an opponent to get better deals and extended warranty service
I would recommend this to a friendRated 5 out of 5 stars
Best solution!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should have done this tears ago rather than wasting my time trying to solve problems myself!
I would recommend this to a friend
