Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
VERY PLEASED. A GREAT INVESTMENT.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THEY HAVE ALWAYS BEEN HELPFUL, KNOWLEDGE AND EAGER TO SERVE. VERY PLEASED. A GREAT INVESTMENT.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for the review. We are happy to hear you’ve found a great value with your Best Buy Totaltech membership. We strive to give our members a world class experience and are happy to hear your interactions have been knowledgeable and helpful. Make sure to take full advantage of your membership and check out all the great benefits at: www.bestbuy.com/totaltech and if you have any questions, we are always happy to help. You can reach us online at www.bestbuy.com/totaltech, through the Best Buy App or give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
Rated 5 out of 5 stars
Added insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot beat having piece of mind with purchases. I really liked the free tv mounting.
I would recommend this to a friendRated 1 out of 5 stars
Frustrating, poorly organized, poor communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really irritated. I purchased Totaltech with my purchase of dishwasher, refrigerator, and over the microwave range for the benefit of haul away, delivery, and install. I scheduled delivery. Lots of contrasting information online about what is in and when can deliver, and what pieces: messages by email and phone didn't match what is listed online through my account. I'd schedule and online it would say I need to set up delivery. It would say the item is not in, and chat or speak to someone on the phone, and then it actually was in. I got a message saying that an item was in sooner and to call for sooner delivery, and then I'd call and they'd say their system doesn't show it. Delivery of first two items botched after setting aside a 4 hour window time. Third party delivery said could only drop off, not haul away, nor install. Had to set another appt for this????? Who expects this? This is so frustrating!! I rejected the items because I'd have no place to put them while I wait for the haul away and intall, furthermore would not use of the appliances in the meantime. One end doesn't seem to know what the other is doing. Not happy.
No, I would not recommend this to a friendRated 5 out of 5 stars
Pizza Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth if you shop at Best Buy all the time, once and while purchase persons should not get this.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review. Best Buy Totaltech is a great value for everyone! From free installation and delivery to an extended 60 day return policy or take advantage of the 24/7/365 Geek Squad support, there is something for everyone. For all the great benefits Best Buy Totaltech has to offer, please visit us at www.bestbuy.com/totaltech Thank you!
Rated 5 out of 5 stars
Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if I will get the chance to utilize this but better to have than to not
I would recommend this to a friendRated 5 out of 5 stars
Total Tech membership is a great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.T.Tech membership is a great value if you have multiple devices that may require service or upgrades.
I would recommend this to a friendRated 5 out of 5 stars
Great Benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is great. We love the benefits and discounts thats come along with it.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will recommend tech team all day they are great! Best service !! Fast and on time
I would recommend this to a friendRated 5 out of 5 stars
Great membership
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gret membership i am using for almost 1 year it is worth it
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Total Tech Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy total tech protection is so great to have. We are now worry-free and are saving money!!
I would recommend this to a friendRated 1 out of 5 stars
No follow up for ourvquestions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The total tech guy who visited us to make recommendations about equipment needs was nothing but a salesman. Repeated emails with questions were never answered over the course of a week. Poor service
No, I would not recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this . You will save money on extended warranty purchases .
I would recommend this to a friendRated 5 out of 5 stars
Love this membership and use it all the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great benefits at a great value especially if you do a lot of shopping at Best Buy. Simply can’t beat the value.
I would recommend this to a friendRated 5 out of 5 stars
Membership Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for this membership. we purchase a lot so this should be great for us.
I would recommend this to a friendRated 5 out of 5 stars
Best experiance ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy my online best buy app and the tech membership is amazing great savings
I would recommend this to a friendRated 5 out of 5 stars
Totaltech Rules!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totaltech Membership is the best and is a must have for everything you purchase at Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Membership is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Membership is an awesome value especially for the protection on everything you buy
I would recommend this to a friendRated 5 out of 5 stars
Good Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice to have protection on my best buy purchased devices and get free installs also
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It really depends on how you need this service. I just hope bb has more exclusive drops for members.
I would recommend this to a friendRated 5 out of 5 stars
The total tech protection is worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Straight to the point protection plan with lots of savings if you buy the Best products often.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review! Added benefits like free 24 months of Best Buy Protection Plans on new hardware purchases give piece of mind. If you would like to explore the wide range of benefits offered please go to www.bestbuy.com/Totaltech . We are happy to have you as a new member!
