Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
Yearly Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership provides great service for my purchases and Best Buy associates very helpful
I would recommend this to a friendRated 5 out of 5 stars
Completely Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is 100% worth it. The installation teams have been professional and friendly.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review and feedback Beth, we really appreciate it! We are happy that you find your Best Buy Totaltech membership 100% worth it, and thanks for sharing the installation teams have been professional and friendly. Speaking of installation, getting free delivery, free standard installation, and free haul-away are some of the great benefits of Totaltech. Learn more how Best Buy Totaltech can benefit you at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Peace of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership gives real peace of mind. Covers all my items with great service.
I would recommend this to a friendRated 1 out of 5 stars
DELIVERY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's 8:07 p.m. and I'm still up waiting for the dishwasher to come, I called the store at 7 and was told it'd be here, text message said it'd be here by 5:30, I've got to be up at 4 a.m.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Delivery delays can be difficult and we are here to help our customers in getting these resolved. Please contact us at (888) 237-8289, online chat, Facebook/Instagram Best Buy Support, or Twitter @BestBuySupport . We can help look into the delay and reschedule if needed to get your delivery completed as early as available.
Rated 5 out of 5 stars
Total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership s great. They will even come to the house and work on my apple products, even my Mac desktop
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to protect your electronics. If you buy multiple things, it is very worth it!
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great having them come out to the house and consult. Knowledgeable staff, got the job done right!
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you so much for your review and feedback! We are happy to hear your consultation went well! You can view all the wonderful benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
A nice deal to transfer data to new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to transfer information from computer to computer and this was a nice deal
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you could ask for at this price point. Very pleased and would recommed.
I would recommend this to a friendRated 5 out of 5 stars
Great offer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not know about this feature until I was having work done on my iMac. Saved me $$$ from the git go.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Duke, it’s a pleasure to have you as a Total Tech member! We’re glad we could assist and save you money! Also, in addition to the computing services, the plan includes; coverage on newly purchased tech, an extended return policy and exclusive member pricing! To know more about your plan, don’t hesitate to contact us! Available 24/7/365 at 1-888-237-8289(1-888-BESTBUY), online at www.BestBuy.com/Totaltech and through the Best Buy App.
Rated 5 out of 5 stars
Efficient service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great experience. Andre from the geek squad was very helpful and professional.
I would recommend this to a friendRated 5 out of 5 stars
Great Program
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will definitely save you on any technical problems and protects pretty much anything.
I would recommend this to a friendRated 5 out of 5 stars
Totally awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is an awesome value! discounts and warranties on top of longer return periods.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We are very pleased to hear that you are enjoying being and taking advantage of the great benefits such as the member prices, Best Buy Protection plans, and the 60 day extended return/exchange period. Please be sure to check out www.BestBuy.com/Totaltech to see all of the benefits and services available to you. We look forward to continuing to assist you with all of your technology needs!
Rated 5 out of 5 stars
great if u buy your apple devices at bust buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got it for buying a PS5 but they haven't had a total tech for ps5 but so far have saved on apple care +
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We are all about the savings and glad to hear that you are using it for your Apple purchases. Included 24 months of Applecare+/Best Buy Protection as well as our special sales are just 2 of the very many benefits that Best Buy Totaltech offers to our customers. Please feel free to visit www.bestbuy.com/Totaltech to view all the other benefits that you can use to your advantage!
Rated 1 out of 5 stars
Total Tech, tremendous waste of $200
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was $200 and has done nothing to help with the 200 pound paperweight of defective Insignia massage chair that arrived defective. Read what it actually covers— and steer clear.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Total Tech provides discounts on services and products as well as member events. If you would like assistance you can contact us at (888) 237-8289, online chat, Facebook/Instagram Best Buy Support, or Twitter @BestBuySupport . You can also check out the Total Tech membership breakdown at https://www.bestbuy.com/site/electronics/totaltech/pcmcat1629315977983.c?id=pcmcat1629315977983 .
Rated 5 out of 5 stars
Love Total Tech!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the Total Tech Package when I first tried it in 2015. Love it even more now in 2022!
I would recommend this to a friendRated 5 out of 5 stars
Yearly membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes it offers a lot and helps you out a lot. Staff workers always doing there best to help you.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Bringing so many features into the Totaltech Membership is one of the ways we wanted to better help our clients. The 24 months of protection for new products while a membership is active and free shipping are just some additional ways we are helping. www.bestbuy.com/totaltech has all the benefits of your membership in one place
Rated 5 out of 5 stars
Membership is invaluable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Geek Squad support. Felix was wonderful and I am always happy to know they are only a phone call away.
I would recommend this to a friendRated 5 out of 5 stars
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has been great! I have bought so many items moving to a new home, and it has been excellent
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think having this membership will make sure the you are covered with your gadgets.
I would recommend this to a friend
