Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 414 Showing 8,261-8,280 of 11,509 reviews
  • Rated 5 out of 5 stars

    value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money and the geeks really do know what they are doing well yhe 3 guys i hsd out sure did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to be a member because the Geek Squad does answer all of your questions or fix your problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek/Best Buy rep

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last 2 visits were outstanding. Both were courteous. knowledgeable, and willing to whatever to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech membership helped me purchase a 3090 GPU and got me 24 months protection on new Samsung phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value if used properly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for new homeowners and those looking to undertake medium to larger projects/upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices are the best! I enjoy having total coverage.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Trina, thank you so much for letting us know that you love your Best Buy Totaltech membership, and it has real value. Exclusive member pricing and unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it certainly are a few of the great benefits Totaltech has to offer. To make sure you get the maximum value from your membership, you can view all the benefits and services offered with Best Buy Totaltech at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Very satisfied with our membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team have good customer service it’s good to know we can count on them when we need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great about to find out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just signed up And I’m glad I did because I already need to use it. Hoping this program is as good as it sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real value. We can save lot a money for delivery and installation fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use your Membership all the time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is of real value. All the Geek Squad protection and benefits you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We use our membership all the time, huge advantage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been very much enjoying my membership. Lots of savings and lots of benefits. I use it often

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review and feedback Nader. We are glad to hear that you are enjoying your Totaltech membership that has provided you lots of savings and benefits. We agree that it is nice to save money. Learn more how Totaltech can save you money by viewing all the wonderful benefits at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to have. Would recommended to anyone to save some money off your broken technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind knowing Geek Squad techs bring not only expertise but awesome service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership gives me peace of mind that my products are covered and I can get service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We look forward to the protection and convenience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The department manager and sale rep explained how we would save money using this program so we bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well needed product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a must have. You never know anything can happen at any time. It alway great to know your covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the reasons I continue to shop at Best Buy. It makes big purchases worth it.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Tito, thank you for becoming a Totaltech member, and shopping at Best Buy. Say goodbye to debating whether to add protection when you buy new tech. With Totaltech, you’ll get up to 24 months of product protection on most new Best Buy purchases, including AppleCare+ on Apple products, with an active membership. For most portable devices, plans also include protection against drops and spills. Also get unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. Check out all the awesome benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    TotalTech is a Total Win!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has great value that pays for itself if you're a frequent customer! Must have!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you so much for your review and being a Best Buy Totaltech member! We are happy to hear you are finding great value in your membership! Many of our customers receive the full value of the membership cost within 1–2 purchases. We are glad that Best Buy Totaltech is a Total Win for you! If you ever need assistance, we are here for you! Totaltech experts are available 24/7/365 and you can contact them in a variety of ways. Call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Tech Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are old need help keeping up with tecnology, BestBuy option. Beats annoying you kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted Apple care, Total Tech came with it, I also plan on purchasing a Samsung TV. Also will apply to the TV

    I would recommend this to a friend