Customer Ratings & Reviews

Definitely worth the value that is advertised. The benefits continue to be a great addition to the Best Buy customer care experience!

Every customer service agent was Helpful. Would give 5 stars but the total tech Was confusing, total tech vs Greek tech for set up offered discount Not applicable

This has worked out very well for us. We've taken advantage of free installations. Extended warrantees being automatic on any purchaced items at no cost alone saves money. access to the geek squad. Kinda get it all.

I am so glad I purchased the Totaltech membership! It paid for itself immediately because I got free delivery and installation for my new TV, free transfer of information from my old computer to my new one, and help with a couple of issues I didn't know to use.

Amazing perks and service with shipping and overall great value to customer

Money well spent, they are always ready to help, very patient with us who don’t understand the new technology. They helped my wife set up her computer and transfer files from an old computer to a new one. They installed all the anti-virus protections.

My iMac recently needed repair and I had to take it in to Best Buy. When it came time to check out the cashier told me it was covered by my total tech membership. I had completely forgotten that I had it!

This membership is a great way to insure your new device. I feel a sense of relief knowing I'm covered while I give my new laptop a test drive. I love the idea of having Geek Squad on call if I have any issues. The value seems reasonable too.

It is valuable to get this getting when a new appliance that needs installation. It seems like the total cost buying the appliance and the installation is less with Total Tech than the cost of buying the appliance and buying the installation separately without Total Tech.

Absolutely so glad I bought this. I purchased a 1000 dollar drone and had it for a few weeks then crashed it into a telephone pole and I brought it into the store and then a few days later I got a brand new one in the mail it was so easy

Best Buy Total Tech and protection are worth every dollar!

This has been a great service knowing I can bring my laptop or devices in whenever I have a problem to be analyzed or fixed.

This is one of the best value items we bought. Able to assist us with any questions and also get vip treatment. We also get automatic Apple Care for having this with our new IMac. . Saved us already just by having this product. Also can fix any of my other devices with this service.

Total Tech package so far is good. Lot of discounts available and lot of promotional offers available. Shipping is quick with no minimums.

My sales rep very knowedgeable and very patient as I went through three different laptop models. I chose the mac based on his recommendation. Manager got involved to further assist purchase. Very helpful and I’ll go back to these people and company again. Great customer service !

They’ve helped with two different computers in a timely manner. The techs were very helpful at explaining what the issue is and how to prevent it.

I go in to the sherman oaks store.the geek squad and the costumer service department are so nice they take as much time as i need to.help me .the cost of membership has saved me twice the premium i paid on just 4.months.

I really appreciate the Best Buy Totaltech. They helped me through some difficult issues when a scammer tried to steal info from my pc last year. AND the delivery and install is a winning feature. I certainly hope they don’t discontinue that!!

It's worth every penny I paid. I signed up for the membership about 2 months ago, and it has already paid for itself by way of the delivery and Installation fees I didn't have to pay because of this membership. Excellent customer service.

This purchase is for peace of mind. Almost everything I buy has an automatic 2 year warranty on it. The only downside is it does not help you buy 4090s. Jesus christ please restock. Its been since december 30th; 3 weeks since last available! Otber than that would 10/10 reccomend.