Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
Great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great let’s me do ALOT and all is covered great for electronics and sometimes lets you get exclusive access
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just get excellent coverage on y items. Feels good to have this extra protection.
I would recommend this to a friendRated 5 out of 5 stars
Total tech
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great investment for those of u that always have issue with technology.
I would recommend this to a friendRated 3 out of 5 stars
Pretty pricey for the benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is okay. Too much for too little reward. The only reason I bought it was because it gave me a $220 discount on a product and it cost $200 so a net $20 savings plus a year of benefits
No, I would not recommend this to a friendRated 5 out of 5 stars
Like our membership benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We look forward to using our membership benefits via this program. The value is great.
I would recommend this to a friendRated 5 out of 5 stars
Value of cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership makes installation and setup so easy. Definitely worth the investment.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello and thank you for the review Stephanie! Standard delivery and installation is one of the many great perks of Best Buy. Please feel free to view all of the benefits here: www.bestbuy.com/totaltech . We are glad you are enjoying your new membership!
Rated 5 out of 5 stars
Great Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great deal. I love feeling protected incase something may go wrong.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review and feedback Grizz. We appreciate you sharing that your Totaltech membership is great, and you love feeling protected in case something goes wrong. We agree, getting that peace of mind from your membership is a great feeling in case something goes wrong. With Totaltech, you’ll get up to 24 months of product protection on most new Best Buy purchases, including AppleCare+ on Apple products, with an active membership. For most portable devices, plans also include protection against drops and spills. Learn more how Best Buy Totaltech can benefit you at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time using this membership. Well worth the money. The Geek Squad has been a tremendous help.
I would recommend this to a friendRated 5 out of 5 stars
Total Tech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.can not say good things its a great value for the price that you are paying and i highly recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with my iwatch and they looked into and gave me great advice for future issues.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .It is nice to hear that you were able to use your Best Buy Totaltech membership to get assistance with your iWatch! Unlimited 24/7/365 tech support for all the technology in your home no matter where you bought it is one of the great benefits of Best Buy Totaltech. You can view all the wonderful benefits at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Best Buy Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real keeper. Knowing you can call anytime to have your equipment serviced.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review! We are happy to hear you are taking advantage of our 24/7/365 service options! You can also reach us online as well as by phone we are always ready and happy to assist. Feel free to contact us at 1-888-237-8289 and online at www.bestbuy.com/Totaltech . We look forward to hearing from you!
Rated 5 out of 5 stars
Love the membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and support. Although I have not had to use it I’m glad to purchased lt.
I would recommend this to a friendRated 5 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great to save lots of money and still you are protected. I love it
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal in thanksgiving . Covers extended warranty for all best but purchases
I would recommend this to a friendRated 5 out of 5 stars
No more worrying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I don't have to worry. They are so very knowledgeable. It really is worth the price.
I would recommend this to a friendRated 5 out of 5 stars
Very happy with the service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, no complaints. Everything has been good. Very professional service.
I would recommend this to a friendRated 5 out of 5 stars
Great price for the professional help.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had a need for the Tech membership yet, but it’s worth every penny that you pay for it.
I would recommend this to a friendRated 5 out of 5 stars
This service is a convenience when we are in need!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great service! We have someone to help us when we are in need. They do a great job!
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We are happy to hear that Best Buy Totaltech has been a great service for you that you find convenient! You can view all the wonderful benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Glad to have this coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is a real value to keep your pc, phone,etc in tiptop shape. 2nd year subscriber.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review! We are glad to hear you find your Best Buy Totaltech membership a great value for your pc, phone, etc. You can view all the wonderful benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech
Rated 2 out of 5 stars
Disorganized Customer Care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had no problems with the first install, however when we tried to get a Wired Ring instal it was a disaster. They canceled my appointment 5 times without reason, finally I was told that it was due to needing the proper person on staff to do the install. Fast forward to my appointment (December 2nd, when order was placed November 13), the person who arrived said they couldn't do the install... I needed an electrician. Contacted customer support, but they said to wait 24 hours before they could help me. I have wasted way too much time trying to resolve this.
No, I would not recommend this to a friend
