Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it in the long run. Knowing my purchases have added protection is very reassuring.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review Drich. Getting up to 24 months of product protection with an active membership certainly provides peace of mind in case something stops working. You can check out all the great benefits of Best Buy Totaltech by visiting www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech has saved me more money than i couldve imagined in just two purchases
I would recommend this to a friendRated 5 out of 5 stars
Savedmemoney
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Saved me so time and money, I am so glad the geek told me about the membership.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for sharing that your Best Buy Totaltech membership has saved you some money. You can view all the wonderful benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Would Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for great perks! Always try to make use of this for any device you own!
I would recommend this to a friendRated 5 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a value to have. It works for all my devices and products I purchase from Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Great Value even is used only once.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value and I have found the technicians to be very helpful and patient.
I would recommend this to a friendRated 5 out of 5 stars
TotalTech with every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have any electronics I. Your home, then there is no reason not to have TotalTech service every year.
I would recommend this to a friendRated 5 out of 5 stars
The best from Bestbuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is so valuable. I love it. You will get all the best from bestbuy.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Total Tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. Just knowing I have the Geek Squad to turn too when I need it is a plus!!
I would recommend this to a friendRated 5 out of 5 stars
Total tech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This helped me get pre released items that I couldn’t have got without it that were sold out instantly
I would recommend this to a friendRated 5 out of 5 stars
Excellent Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike was a pleasure to work with. Very knowledgeable and courteous. made my purchases easy.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for taking the time to provide us feedback regarding your recent experience with Mike, we really appreciate it! If you ever need assistance, we got you covered 24/7/365 as you can reach us by calling 1-888-237-8289 that's 1-888-BestBuy, online at www.bestbuy.com/Totaltech, and through the Best Buy app.
Rated 5 out of 5 stars
I love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is for sure a good deal if you plan to buy products at best buy.
I would recommend this to a friendRated 1 out of 5 stars
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold on all the perks of being a total tech member; however, so far have not been pleased with the level of service received. The Bestbuy system does not communicate with the third party installers they hire. The installers they hire are not appliance pros, they are simply delivery personnel. Also, every appliance install I had, the team did not show up during my delivery window and did not introduce themselves, nor verify my information before they started unloading and unpacking appliances. This is a concern for me as any neighbor could have accepted my delivery into their home. Somehow my dishwasher got lost in transit. When I called Bestbuy to voice my concerns, they apologized and promised to address the missing appliance order and call me back the same day to resolve my issue. It has been several days and I have not been contacted back. I will not be renewing my totaltech membership when it expires.
No, I would not recommend this to a friendRated 5 out of 5 stars
Haven't had to use. Haven't received cell pone yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership offer appears to be a good value. Good idea to offer this with today's technology.
I would recommend this to a friendRated 5 out of 5 stars
We love our membership & recommended it to friends
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership makes loads of sense as it covers standard installation and other protections.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We are glad that Best Buy Totaltech has exceeded your expectations! Free standard install and delivery is a wonderful benefit to the membership but be sure to take advantage of all the perks! You can see them here: www.bestbuy.com/totaltech
Rated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 2 computers checked. One wiped clean and reloaded. Like a new PC now. Plus techs are very nice.
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend to be a part of best buy they have amazing deals you always find what your looking for
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Totaltech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Totaltech membership is the best consumer-wise decision I have made in a long, long time!
I would recommend this to a friendRated 5 out of 5 stars
Membership worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TotalTech membership is great to have. It’s a membership that has great value.
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far we have been very pleased with our membership. We haven't used it but once but it was effective.
I would recommend this to a friend
