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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 422 Showing 8,421-8,440 of 11,509 reviews
  • Rated 5 out of 5 stars

    I think it is great. Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a senior. For me it is great even though they refused to install my TV.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot recommend this product. My computer was repaired but still has problems. You have to wait for appointments that may be a week out. Process to get a repair isn't customer friendly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this plan covers protection on every purchase I make for the one membership

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are glad that you find your Best Buy Totaltech membership a great buy. With Totaltech, you’ll get up to 24 months of product protection on most new Best Buy purchases, including AppleCare+ on Apple products, with an active membership. For most portable devices, plans also include protection against drops and spills. Learn more about Totaltech, and how it can benefit you at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    TotalTech Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best bargaibsout there. Especially if you don't want to do a bunch of stuff yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are very satisfied w the total tech ;)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best membership for your electronic in mind and acknowledgment service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's nice knowing that you guys have my back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad took the time to help me with everything I had a question about and were very patient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No install with membership delivery????????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible!!!!!!. They delivered but didn’t install ((included in membership). When I call to get installation earliest date is 25 days away!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad support alone was enough for me but everything else included sold me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re always super friendly when coming in always on time and great communication!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and knowledgable staff. Quick and easy process to get my products in and fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth the money. Very helpful when my daughter needed help setting up her Mac computer

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for being a Best Buy Totaltech member! With unlimited computer services, we’ll be here to assist 24/7/365. Also, be sure to check out the other amazing benefits included like the exclusive member pricing! You can access more details at https://www.bestbuy.com/Totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worry free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect! Makes everything fast easy and worry free!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Glad to hear you're liking the membership. We know that perfection is a high bar and want to make sure we are helping you take full advantage of your membership. Please go to this website to see what your membership is capable of https://www.bestbuy.com/totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has more than paid for itself with mounting 2 TVs this year, as well as customer service and rewards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and excellent professional installation for my refrigerator and dishwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides great benefis.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this service a lot but when I did it was worth the money. Plus you get great discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile to get to a real person to talk to……but the person was VERY knowlegable and very PATIENT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltechmembership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Totaltech membership, I would recommend this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet, I have multiple kids with phones. It's a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech™ membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is very helpful to setup appointments for various appliances installations.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review Sarath! VIP access to dedicated phone and chat teams to help you when you need it is one of many benefits of Best Buy Totaltech. You can view all the great benefits at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just do it . Trust me. Its a whole lot of peace of mind. Setup, instalation and returns. Like what!!!!

    I would recommend this to a friend