Customer Ratings & Reviews

Service was quick and sufficient waiting periods were very slim. Customer service was top-tier.

Membership is a real value. If we ever need any assistance, the Geek Squad support is a lifesaver. The protection plans available give us peace of mind on all our purchases.

This plan has so many fabulous features & offers, for example: i just purchased a microwave from Best Buy & as i am a member of their plan i saved an extra $60 off the list price, only available to those on their plan, also it had a 1 year Mfrg warranty, but i received that plus 2 yrs extra warranty protection from Best Buy due to i am a member of their plan & they are available 24/7 to help you with any problems or advice or instructions you may need with your purchased items.

I will not stop buying this product as long as I have electronic equipment because it is safe in all aspects.

love this product so much because so good product.

They helped me when i thought i lost it all and fixed the problem, friendly staff, great service

We really benefit from the Best Buy Total membership and will likely keep it going from year to year. Love the membership pricing and peace of mind with the extra coverage that comes with purchases.

Membership is well worth it for the peace of mind it provides. Two years warranty on purchases and can be extended

This membership s a real value. Love the Geek Square protection and extended warranty.

I have all my purchases coved under the Best Buy total. I love not having to worry about them breaking.

With the issues I had with my purchase 's over the years it has More than paid for itself.

This membership was worth it. Had all my computers updated and fixed

Excellent items they sell with great quality and very good service.

Great customer service. He helped me to find all my purchases and took time to show and explain the details and differences between components of the product

this membership is good and help me to protect my deal.

The membership is a little expensive but I think it’s worth it considering all it offers. Extended return date, warranty, assistance from Geek Squad, etc… It rolls all of the protection and value into one versus paying for each individual items warranty. I believe the membership will pay for itself overtime. So far I’ve acquired multiple electronics and all are protected with one membership.

This membership is worth the money because I have used it to update several of the computers and laptops in my family.

Love having this when there are sales, got a lot of value of this.

I think My Best Buy Total Membership is an essential. I can get help whenever I need it, free shipping, and special deals on Mondays. If you are a regular at a Best Buy, it is a must have.

This membership is so very important. Every household needs it. If you shop with BB, there's no way you shouldn't have the membership. Renewals are a must as well. You don't realize how important this is until something goes wrong and now you have to fully replace or downgrade because you weren't protected. It's a necessary factor as long as you have any electronics in your home!! I urge everyone to purchase & maintain as neede.