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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 423 Showing 8,441-8,460 of 11,509 reviews
  • Rated 5 out of 5 stars

    Geek Squad total tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the real deal. I would recommend this to anyone. It's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This includes apple care, as well as coverage for all devices purchased at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value that covers what we bought recently and what is already in our home.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for letting us know that you find your Best Buy Totaltech membership a great value! Up to 24 months of product protection with an active membership and unlimited 24/7/365 Geek Squad tech support for all the technology in your home, no matter where you bought it are some of the wonderful benefits that Best Buy Totaltech offers! You can view all benefits at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has great value. If you purchase a lot from Bestbuy, do not hesitate to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership saved us a bunch of money with installation and disposing appliances.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up 3 appointments for service and no one ever showed up. Money wasted. A year has passed and now they automatically charged me $194 again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Benifits and warranty services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great member services for the prixe of an extended warranty anyway. Its like an extra blanket of benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graphics card make the people rabid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this for graphics card. I was expecting to have to eventually. Let's see some drops. :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used membership since receiving dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician I called to change my order kept me on the phone too long. The results were fine and my order was delivered very quickly, thanks to someone cancelling a delivery before the end of the call.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for the review. We are sorry to hear your phone experience wasn’t handled in a timely manner and its good to hear the delivery was able to be handled quickly due to a spot opening for you. If you’d like to provide any feedback regarding your experience, we’d be happy to hear from you. Please reach us online at www.bestbuy.com/Totaltech, through the Best Buy App or give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Free Appliance Install With Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the support. This gave me a free dishwasher installation a $200-$300 value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and when I called them I had a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is truly an amazing Value that we really need if unexpected situation came suddenly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for the Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course as always, we have to have the total tech protection in the event.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are getting ready to use the membership now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As we get older it is nice there is a program that we can afford to you to get help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this right before moving to my new spot….came in handy with the free delivery and warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership as it covers all my devices purchased through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited about not worrying about any issues which may arise. This protection is just what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite is the unlimited support that Geek Squad provides! You can't beat the value!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for being a Best Buy Totaltech member! 24/7/365 Geek Squad support is an amazing benefit. Best Buy Totaltech includes up to 24 months of protection on new devices purchased, free standard delivery, and free standard installs. Visit www.bestbuy.com/Totaltech to learn about all the great benefits and access to exclusive member pricing! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    GREAT peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind making this purchase. Had to use it once and it was easy and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are always helpful. Getting my computers working great, Thanks!

    I would recommend this to a friend