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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 427 Showing 8,521-8,540 of 11,509 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is good value for people who buy a lot of stuff from bestbuy especially apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has a lot of perks and is worth it to a extent, expensive but if used a lot its worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value membership for Best Buy customers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting if you shop at Best Buy a lot. You get protection (up to 2 years) for most purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech is great for people who enjoy tech and dont want to have to worry about things going wrong.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a bit pricey but would be more worth it if you purchase everything from Best Buy. It got me my ps5 and free shipping for my Xmas purchases so I’m happy. The 24/7 support is also nice hopefully won’t need to use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TOTAL CRAP!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOTAL FORCED CRAP!! FVGCVGGBHHVVVVBBJJBBNNNBBBBHHHBH

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got the Total Tech. I don’t have to worry when there is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pricy when you purchase it but well worth the money. They do everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment if you plan to get multiple items from Bestbuy and extended warranty on these items.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Most of their chat or phone support are clueless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV and added Totaltech for the free delivery and extended warranty. Trenton from the Geek Squad came out and installed the TV and that was a great experience. I ordered anothet TV and when it arrived it was missing the accessories pack. I was told to call the Totaltech Team amd it has been a total waste of time andnso now I have a new TV that doesnt work and I’m told now that the soonest I can get it working is March.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy and a terrific value will recommend to everyone thank you for everything

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for sharing that you find Best Buy Totaltech a great buy, and a terrific value. We appreciate you recommending Best Buy Totaltech to everyone. You can view all the wonderful benefits that make Best Buy Totaltech great at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Get this protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Totaltech is the way to go. I won't go without it. They are so quick to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use the service but the support should easily outweigh any costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    membership is a great value and most of the appliances I have are from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value easy too use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great membership for senior they brought tv in set up tv and delivered with no prolem

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for being a Best Buy Totaltech member. From TV mounting to installing a smart video doorbell, there’s a huge list of in-home installation services that we’ll do for free when you purchase your product from Best Buy. You’ll also get free delivery on Best Buy purchases and free haul-away for most TV and major appliance replacements. Learn more at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    This Is A Bad Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not real impressed simply because I am now paying extra for what Best Buy used to for free . The savings on products isn’t that great and the services are very lacking, example right now the number they gave me to call because I am now special because I paid to be in their special club so I am hold for 60 minutes. They told me if bought it yesterday they could install by tv that day . After I paid them no one was available for 3 weeks so I went and picked it and used Amazon install services. The warranty extension it fake because the manufacturer extends the warranty. After explaining this service to LG , TCL, Samsung they seem very disturbed by it . It hasn’t change any of the lag of help in the local store where to group of employees seem to be UNINTERESTED in helping customers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value even though it is a bit pricey it is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership pays for itself. Worth the free delivery and installation on most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real value membership you all should have if you are bad at this kind of stuff and I am wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this membership. I have used the tech support a number of times. They are very happy.

    I would recommend this to a friend