Customer Ratings & Reviews

Title: Beware of Coverage Scam - Not Worth the Hassle! Rating: ★☆☆☆☆ (1/5) I recently fell victim to what I can only describe as a coverage scam that left me frustrated and disappointed. The company in question claims to offer comprehensive coverage for electronic devices, promising peace of mind in case of malfunctions or breakages. However, my experience has been far from reassuring. The major flaw in this coverage scheme becomes evident when you realize that they don't believe in repairing or replacing individual components. Take the example of a television purchase – if the remote breaks, you're forced to replace the entire TV. It's an absurd and inconvenient policy that seems more like a gimmick to boost sales than a genuine commitment to customer satisfaction. Even more troubling is their approach to prebuilt PCs. The package supposedly includes a mouse, keyboard, Bluetooth antenna, and Wi-Fi receiver. However, if any of these components malfunction, the company's solution is shockingly simple – return everything. Yes, you read that right. Even if your hard drive is packed with irreplaceable photos, important downloads, games, and sensitive passwords, you're expected to ship the entire system back. This policy is not only inconvenient but poses a significant risk to your data security and privacy. To add insult to injury, the deductible for claims is exorbitantly high – four times more than what you would pay for insurance on a reputable platform like Amazon. It's clear that this coverage is less about protecting your investment and more about squeezing as much money as possible from unsuspecting customers. Save yourself the headache and look elsewhere for reliable coverage. There are plenty of reputable options available that prioritize customer satisfaction and provide fair and transparent policies. Don't be lured in by the promises of this coverage scam – it's a gimmick designed to take advantage of unsuspecting consumers.

Such a great membership to have best buy is the best in having this feature I went from buying my above range and membership to get a free install to to getting everything installed free due to membership the best membership to get like no other. I highly recommend it plus my family benefits from it’s free install you can share the benefits. Worth the price I auto renew it every year.

I'm guessing this is a great value, I thought it was high priced for a senior citizen, we pretty much do the basics

This membership provides the necessary support to navigate the changing and fast-moving technology environment. Happy to have the Support network.

I was definitely skeptical at first but the membership is definitely worth it, I used it to buy a new gaming PC and since then have made other purchases and gotten rewards back and other great deals! Definitely recommend!

I must admit I've saved more money then I've spent my Bestbuy membership is a great value Thank you Bestbuy!

This membership helped out with the replacement of a new video card when the old 1 went out. The tech was great in helping guide me towards the new 1. Made sure that I didn’t get something unnecessary.

Love having the membership and the coverage on everything i buy. Keeps from worrying if something quits working.

I had always worried about buying "tech" and having something go wrong. Made me so anxious when there were issues. My Best Buy Total membership is one of the best investments I have ever made. If any of my "tech" isn't working or I have questions, I know that I can rely on Best Buy and the store Geek Squad to help. This has been a saving grace when there have been issues with items that I've purchased. So thankful that I have this resource available.

This membership is a real value. Member prices was covered multiple devices. It’s really good plan to have if you want to maintain your devices and keep them in top not good product.

This is my second year having this. They installed my car surveillance system, my phone screen protector, and many other things .

Is the best option when you buy several items in the store or online, all products are covered for an entirw year if something hapen.

The membership is very much needed because I have very limited technology skills. This affords me the opportunity to have the assistance needed when I have a problem I'm unable to handle on my own. The membership provides the help I need for each of my specific technology items. The fact that I have unlimited. visits is especially important to me.

We purchased all new appliances as well as a large TV for our new home. This not only paid for itself, but provided discounts and special deals throughout the year

My yearly Membership with Best Buy gives me online focus with my Computer to be updated which is very handy since I don't have to physically haul the computer into the Plant.

Best Buy for the Best Buy always and forever lol yes

THIS GIVES ME MY SECURITY I NEED FOR MY PERSONAL LAPTOP..I CAN SCHEDULE A DROP AT ANY TIME FOR CLEANUP OR REVIEW ..N I GET IT BACK WHEN THEY SAY!

This membership has given us more than our moneys worth. If you have multiple computers and video game systems this is a must.

I am happy that I have 24/7 help with Geek Squad. The peace that comes with that is assuring!

My Best Buy Total membership is amazing! There are discounts, purchases, help with in-home installations and much more. The store agents are glad when I tell them I have My Best Buy Total membership and so am I.