Customer Ratings & Reviews
- SKU:
- 6406935
to a friend
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it yet, but it's good to know it's waiting for us if we need it.
I would recommend this to a friendVERY DISAPPOINTED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Service center takes a month to and from in shipping my son's pc and made it worse than it was before. Not worth it.
No, I would not recommend this to a friendAlways Worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product will always be worth it as long as you are a regular customer
I would recommend this to a friendI find my member ship to be quite a good value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a real value. I dropped off several items in months to follow to be recycled.
I would recommend this to a friendGood option.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Felt this paid for itself with the installation and delivery of new products that were purchased.
I would recommend this to a friendTotally worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally worth it! So much service and perks included. The one membership worth joining.
I would recommend this to a friendBest buy total tech is best investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love best buy total tech and included of apple care+ for all of my needs
I would recommend this to a friendDisappointed Best Buy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your member never got back to me with my request for work need at my house. Im extreamly disappointed with your services. I'd give you negative stars if i could.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello, Luis. This does not sound like a typical experience that we strive to provide to our members. Please reach out to us at (888) BEST-BUY or (888) 237-8289. You can also utilize our 24/7/365 support by visiting www.bestbuy.com/totaltech. We would be more than happy to see what is possible moving forward
not for everyone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this membership is either for those who constantly shop at best buy or those who need tech support often if neither of those criteria fit you than I would suggest allocating your resources elsewhere.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review and feedback Chris. Because Best Buy Totaltech offers a variety of benefits and services, we encourage you to visit www.bestbuy.com/Totaltech to learn how Totaltech can save you money, as well as maximize the value of your membership. Thank you.
Personal support any time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value I use it often geeks are pleasant to work with and very helpful
I would recommend this to a friendWorth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this membership. It pays for itself within first couple of products.
I would recommend this to a friendMembership Plus++
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and the team members are super helpful. Very easy to get appointments!
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review and feedback. We’re always ready to help you in store, over the phone and 24/7 online. Totaltech experts are available 24/7/365 and you can contact them in a variety of ways. Call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert. You can also view the wonderful benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a lot better than apple’s membership and saved me more money.
I would recommend this to a friendHighly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is very useful if you buy from best buy often and great for getting gifts for family
I would recommend this to a friendGreat in theory, poor execution in my experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great in theory but the main value proposition, which would be quality service, is not really there. I tried to reach out a few times and my experience was no different than before paying $200 for better service. It helped me get my hands on a GPU and was easy to cancel and get refunded, but I just don't see the point in paying $200 to get told by someone in broken English to "bring it into the store" without even offering to troubleshoot or refund/exchange a faulty product, in my case. I genuinely hope Best Buy puts a bit more effort into the service aspect here because again, it's a great idea.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hi, Matt! As these are such a sought after item they are ones that are processed in store for returns/exchanges. Under the Totaltech plan we can install the GPU in store to troubleshoot if the GPU itself was bad out of the box and needs to be exchanged or if it is a software issue and we can repair that on the computer end. We would love to assist you with this item, a dedicated consultation with the computer/GPU can be scheduled at:
www.bestbuy.com/scheduling
Good Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership was a great value will think about getting it soon in the future
I would recommend this to a friendtotal tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this membership is a great value. Gives added discounts and lots of extra perks
I would recommend this to a friendpays for itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase all of my tech through best buy easily pays for itself since I always buy insurance plans
I would recommend this to a friendTotaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value , especially if you buy often from bestbuy store
I would recommend this to a friendNot so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs are nice and knowledgeable. Total tech is short on techs. We are told today since our printer has NEVER worked properly that they can come in 3 weeks to take another look, that is a week and a half before the deadline to return the equipment, so we have no choice but to return the printer now since a week and half is not long enough to see if it works. We have had this printer for nearly 1 month and it has worked for a couple of days.... partially... usually will only print, NOT scan and NOT fax, now won't do anything. We bought the printer from the actual BB store, so that we could get advice about which printer to get. The TT tech says the Cannon all in one printer is meant to work with NON apple computers. We have apple. So much for TT and BB....
No, I would not recommend this to a friend