Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
Great investment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended to protect all your tech and electronics purchases!!!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is great value and perfect for those who are not tech savvy.
I would recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called for help an someone was supposed to come out an help fix the rgb lights on my pc modem and they never showed up.
No, I would not recommend this to a friendRated 5 out of 5 stars
Solid membership service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent value for the money, exclusive events are fun and the added in protection plans are great.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real great membership cannot beat the same day delivery as well staff always friendly
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for the great review! Taking advantage of our free delivery option is one of the amazing perks of Best Buy Totaltech. We are working on getting same day delivery out to more areas and getting one or two day delivery is already in place for purchases that are applicable. Please read the rest of your perks here: www.bestbuy.com/totaltech and let us know when you need us!
Rated 5 out of 5 stars
sweet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect service, arrived on time and provided good quality of service
I would recommend this to a friendRated 5 out of 5 stars
No Brainer if you buy a lot from Bestbuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been absolutely amazing. I believe this will save me a lot of money in the future.
I would recommend this to a friendRated 5 out of 5 stars
Its great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I am very happy with my purchase and dont regret it at all.
I would recommend this to a friendRated 1 out of 5 stars
worst, and zero communicaton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.weak, worst service. They are selling you problematic fridge but not sending service to fix the problem or replace the product. Tottaltech is wasting money and time.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello, Faith. Thank you for taking the time and leaving us a review. For support and resolution regarding your refrigerator, I would recommend reaching out and one of our agents can take a look at your account and see if we can get this resolved for you. You can reach out at 1 (888) Best-Buy or 1 (888) 237-8289 or you can chat with us at wwww.bestbuy.com/totaltech and we should be able to assist.
Rated 5 out of 5 stars
Best !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection plan to purchase I highly recommend !!!
I would recommend this to a friendRated 1 out of 5 stars
Disgraced.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. They increase the price of the protection plan so you can buy this.
No, I would not recommend this to a friendRated 5 out of 5 stars
I love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it, cause I don’t have to be buying protection all the time.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works exactly like it should. serves its purpose. would purchase again
I would recommend this to a friendRated 5 out of 5 stars
Love this membership protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for coverage across all my purchases. Also provides Geek Squad coverage if needed.
I would recommend this to a friendRated 3 out of 5 stars
subscription pllan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.little confused as to why im being charged monthly when i paid for the 2 year subscription plan. only good for if you plan on buying everything electronic in your house and need assistance hooking things up!!
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Best Buy Total Tech provides 24 months of protection on new purchases while the plan is active. Please give us a call at 1-888-237-8289 so that we may discuss this further with you and see what monthly charges you have on the account. We are happy to help!
Rated 5 out of 5 stars
not need item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not keep this item, if i wear out thew item it was intended for ill just buy a new one
I would recommend this to a friendRated 5 out of 5 stars
Great value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and great service! Worth the price if you are going to purchase multiple devices.
I would recommend this to a friendRated 5 out of 5 stars
Paid for itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased some new appliances and the membership quickly paid for itself with free installations.
I would recommend this to a friendRated 5 out of 5 stars
Haven used yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value if u buy multiple products. Cheaper than separate policies
I would recommend this to a friendRated 5 out of 5 stars
New membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick signup process during checkout. Was thankful the rep went over all of the benefits.
I would recommend this to a friend
