Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
HELPFUL BRITTANY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brittany was a joy to work with!!! She helped me make a good decision about my laptop computer....
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the warranty and all the perks that come with it. Got my TV mounted for free with it.
I would recommend this to a friendRated 5 out of 5 stars
Cheaper than delivery.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In addition to the free delivery you get additional benefits included.
I would recommend this to a friendRated 5 out of 5 stars
It’s worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I bought just in case I need any repairs!! Glad I purchased it.
I would recommend this to a friendRated 5 out of 5 stars
Love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great. I feel protected buying products at best buy.
I would recommend this to a friendRated 3 out of 5 stars
Not Sure Yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to take advantage of the program, but we will see if they pull through when/if I ever do need their service. I did try to get a support person online, but it took longer than expected.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Lazism, thank you for the review. We are sorry to hear you may have had a long hold online for a repair agent. While Geek Squad is always there for you, we suggest calling us 24/7/365 at 1-888-BESTBUY (1-888-237-8289) to speak with a Totaltech expert directly. As a member, you have dedicated phone support and our experts can get you connected online for a repair agent fast so you can go on about your day. Just give us a shout from the phone number associated with your account and you’ll be immediately routed to a Totaltech expert. If you ever need our assistance, we are happy to help. You can reach us online at www.bestbuy.com, through the Best Buy App or at the number above and we’ll be here for you!
Rated 5 out of 5 stars
Great experience with data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Data transfer through Geek Squad went seamlessly. Never could have done it so easily on my own!
I would recommend this to a friendRated 5 out of 5 stars
Total tech assurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always good to have a insurance policy for if something goes wrong
I would recommend this to a friendRated 5 out of 5 stars
Vgugg
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ghhfffgjkccddtyhbvhkpkjbghhjjjhgttthjkjbbbhiihgffhjkvcgu. Bynjngffh
I would recommend this to a friendRated 5 out of 5 stars
Total Tech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The help with installing or setting up the items we purchased made this really worthwhile.
I would recommend this to a friendRated 5 out of 5 stars
Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really think this is a great buy. I used it a few times and had no problem with best buy
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm super glad i purchased Total Tech service. I would recommend this service to anyone.
I would recommend this to a friendRated 5 out of 5 stars
Totaltech Pal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This package is a real peace of mind knowing that my devices are covered in full by Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend purchasing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Employees make it really easy when I have issues with products because of this
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Billy, thank you so much for highly recommending Totaltech. We are here for you when something goes wrong with your tech. Get unlimited tech support on all the technology in your home, no matter where you purchased it, as well as up to 24 months of product protection with an active membership for most new Best Buy purchases. There is so much more that Best Buy Totaltech offers, which can be viewed by visiting us at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The support of Geek Squad is amazing, If you think in technology support thing in Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal. They are very helpful and friendly, so glad we have them.
I would recommend this to a friendRated 5 out of 5 stars
Worth the membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money, it provides protection to all purchased products and Geek Squad access.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Totaltech really is worth it for the free 24 months protection plan alone on anything you buy with an active membership. Not only that, you also get an extended 60 day return/exchange policy, free fastest shipping, and access to Geek Squad support 24/7/365! Give us a call at 1-888-BESTBUY (1-888-237-8289) or check out www.bestbuy.com/totaltech for more information.
Rated 5 out of 5 stars
Good Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Protection plan. Good to have as a backup if anything happen or any future purpose
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I haven't had to use it, but it's like having car or renters insurance, "Just In Case"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service. I didn't think it would work this well, you get a live person.
I would recommend this to a friend
