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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 437 Showing 8,721-8,740 of 11,509 reviews
  • Rated 5 out of 5 stars

    It covers all my BB purchases not just one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection and added services are worth the peace of mind, especially for big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great, saves us money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great. Tech people are excellent. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have and gives peace of mind knowing its there if I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for warranty and then bonus installs and warranty on future buys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Use Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attentive and great customer service with the technology knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with my pc,joined the team and very very happy i did that,one of my best investments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech is good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is so worth it, if you don't have total tech I'd definitely recommend getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased a lot through Best Buy and this is WORTH EVERY PENNY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service provided by Best Buy. So efficient and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORTH THE MONEY FOR VIRUS REMOVAL AND LAPTOP REPAIR, AND VIRUS REMOVAL ON MY DESKTOP.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Yes, we do free computer software services with our Totaltech membership! Totaltech offers even more benefits besides that, to view all benefits that come with this, go to www.BestBuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I bought three items and waiting to have them at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind knowing we have protection for the items we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help is a call away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use them yet, but it's good to know they're there when I do need them.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      You are correct Gamer. Totaltech experts are available 24/7/365 and you can contact them in a variety of ways. Call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Super duper almost magical service plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the security of a service group standing behind the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is amazing to have. The price is great for everything you get.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review and feedback Easyuse, we really appreciate it! We are happy that you are getting the value with your Totaltech membership, and you find it amazing. Learn more how Best Buy Totaltech can be amazing for you too at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Techsupport

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, they answer all my questions and is totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech=Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for peace of mind. Thankful for this choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do you buy alot of tech?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy alot of tech and also like having protection lans such as apple care I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cost effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Availability of unlimited geek squad support is the best part of this membership

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review and being a Best Buy Totaltech member. Unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it is one of many great benefits of Best Buy Totaltech. We’re always ready to help you in store, over the phone and 24/7 online. Totaltech experts are available 24/7/365 and you can contact them in a variety of ways. Call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Fantastic Membership Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value! 24/7 tech support plus unlimited Geek Squad support.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Having access to tech support 24/7/365 is one of the many benefits we offer with the Best Buy Totaltech plan. We are happy to hear you value it just as much as we do! Do not forget the other benefits however. You can find them here: www.bestbuy.com/totaltech BBY-ExBrand_Totaltech