Customer Ratings & Reviews

This is the best warranty and membership I ever had. The lessons in the membership are so helpful and you can go there multiple times. They give you their full attention. You matter

I purchased this membership when I purchased my new laptop. What a great choice, I had to get the Geek Squad help to address software compatibility issues. They did great at fixing this complex issue. Thank you, Geek Squad!

Having this membership provides me great peace of mind! Only had to use it a couple of times, always pleasant & responsive. Well worth it

If you buy an electronic device at Best Buy and seek an extended warranty this is the way to go. 2 year warranty is automatic and Geek Squad help is always available.

We have had the My Best Buy Total membership for many years. We love it because when we need help they are there to help you. Thank you.

The Geek Squad is very impressive--helpful, knowledgable and friendly. Also am glad that items not purchased at Best Buy are eligible for tech support.

I bought this annual plan mostly to get Geek Squad support. I call if I have a problem. I call if I just need to clean up my hard drive. the plan covers several computers. But other benefits have also saved me a lot of money. I get discounts on products and services. When I needed a new screen protector for my cell phone, the installation was free. I feel taken care of by the agents: they are savvy and I trust them with any of my tech issues. It's worth every penny for me!!

The value of the membership really depends on how much you shop at Best Buy and whether you need product protection. If you’re a frequent buyer or want extended coverage and tech support, it’s a solid deal. What really makes it shine this year is the exclusive $120 discount on YouTube NFL Sunday Ticket. That benefit alone can easily justify the yearly fee. If you're already considering Sunday Ticket, this membership pays for itself.

Nothing to worry about buying electronic gadgets when you have this Bestbuy Total Membership. Almost everything you purchased are covered by this membership. Whether you need an upgrade on your PC's no charge for the labor with type of membership. I highly recommend to sign up for Bestbuy Total membership, it is worth it.

I had purchased the insurance a few years back to insure my drone (A DJI Air 2s). While a bit skeptical of the coverage, the employee insisted that it would cover the drone in case of any issues. Fast forward a year, and the drone had issues. Best Buy replaced the drone for me, minus a restocking fee that I knew I would be responsible for, and they did it the same day. I didn't need to reschedule any work after that happened, which was incredibly helpful.

Happy to have this membership as I just purchased a new laptop. The data transfer will be free from my old laptop. Also this membership has protection for the new laptop

Having a Best Buy total membership I’ve save so much money on growing my vinyl collection. Occasionally, I’ll get a $10 gift card I can use to apply to my purchases of vinyl records. Also, it gives me peace of mind regarding my bigger electronic purchases, if something were to go wrong or I need to have GeekSquad to check out technical issues that may arise with electronics.

Best Buy's membership gives me ease of mind. I have all of appliances as well as technology for the family and extended family all with Best Buy, having the Total Tech membership reassures me that if something breaks or a screen cracks, Best Buy will step in and fix it and I don't have to.

This is a great membership to obtain. You gain exclusive access to Black Friday deals as well as money back if an item you bought went on sale but you paid full price. I would totally recommend because the money your spending yearly on this membership is little to nothing compared to what your saving.

The Total membership is an excellent investment for frequent tech buyers. The included two years of product protection, including AppleCare+, and 24/7 Geek Squad support easily justify the cost, especially for high-value items. It’s peace of mind delivered.

The total membership is the best as far as price as well as benefits. All my purchases covered for 24 months warranty? Spectacular to say the least!

I have really enjoyed the benefits of the My Best Buy Total membership. The extended warranty and tech support have saved me money and time on several purchases. It’s also great having free shipping and exclusive deals. If you shop at Best Buy often, this membership is worth it.

The best value I pay for yearly and always recommending to my friends that not only is Best Buy a great card to get but the total protect pays for itself and is always a great asset to have that covers everything you can want and also gives you that piece of mind.

This membership is well worth it. Make an appointment and get help from the Geek experts for a full year. Peace of mind is worth it.

I purchased a Lenovo Laptop recently. I opted for the Best Buy Total membership. They transferred all of my data from my older laptop that didn't even turn on anymore over to my new Laptop. I asked them to help out on a few more settings and a few programs I wanted loaded. All of my requests were handled professionally and respectfully.