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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 11,509 reviews
  • Rated 5 out of 5 stars

    Amazing protection plan included in your price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you not love it? Its a plan that lets you have a peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this membership with your device purchase is a great way to protect your gear.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We know that accidents can happen, and with the price of technology these days, we want to make sure that it is covered. That's why we offer up to 24 months of Best Buy Protection and Applecare+ with our Totaltech membership. For more amazing benefits, visit us at www.bestbuy.com/Totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying a T.V. It is the only way to go. The cost of putting up one covers the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to be a total tech member with buy best Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great back up plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This member ship is a real value, always good to have a back up plan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hire more reps and follow up with customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the benefits of having this membership is to have VIP access to dedicated phone and chat teams. Right now, the wait is 67 minutes to talk to an agent on chat. I do not have this amount of time to waste and I am frustrated because I have tried to call and I have tried to chat for the last few weeks about an issue and the wait time has been ridiculous. They never followed up with an issue I had with my washing machine which was installed by geek squad incorrectly (as they told me they would). They should compensate me due to the inconvenience of an 8 hour appointment window (because of their incompetence of installing it correctly the first time), or having to redo two months of laundry because everything smelled like dirty garbage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still waiting days for appointments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is amazing and totally worth it. But they need to shorten wait time for repairs that are simple or have a geek squad person just for walk ins instead appointment only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment, saves so much money and hassle. Total tech membership for the win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary's Proctection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is a must have for any electronics that you have in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can schedule appointments with the geek squad at any time for any of my devices!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for the wonderful review Maggie! I am glad you are enjoying Geek Squad tech support. Please take advantage of the many other benefits of your Best Buy Totaltech support membership and look here for the list: www.bestbuy.com/totaltech . Let us know when you need us! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude. Do it. Did it for my phone. Just had to replace a washer. It covers BOTH!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the money as a back- up/supplemental tech support plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful, especially Bennet, Matt, and Jessica!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this game. He’s will have so much fun with this game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and love to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product so much and recommend to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value that everyone should sign up for. No exceptions. Totally worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. JC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have told my friends about this product & they seemed interested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best options you can get. It covers so many things. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really proves its value, even after a couple of uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you own a lot of electronics and add extra protection for them.

    I would recommend this to a friend