Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 1 out of 5 stars
TOTALTECH SUCKS WHY CAN I NOT GET ANOTHER YEAR OF
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS VERY STUPID? WHY CAN I NOT GET ANOTHER YEAR? VERY STUPID WHY CAN IO NOT GRT ANOTHER YEAR OF SERVICE???????????? TOTALTECH SUCKS CAN NOT GET ANOTHER YEAR ???WHY????
No, I would not recommend this to a friendRated 5 out of 5 stars
Great guarantee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having such great service with this program. I would absolutely recommend this.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Glad to hear you've been getting great service. That's what we're aiming for! Thanks for being a member!
Rated 5 out of 5 stars
Total Tech.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very good value at a fair price. A full package for the tech community.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you so much for your review! We are glad that you are finding the value in your Best Buy Totaltech membership. If you ever need assistance, we are here for you 24/7/365 at 1-888-237-8289 that's 1-888-BestBuy or online at www.bestbuy.com/Totaltech We look forward to helping you!
Rated 5 out of 5 stars
Seems like a great (new) deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like an excellent deal if you purchase a few electronics per year. We shall see!
I would recommend this to a friendRated 5 out of 5 stars
Great membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very glad I purchased this, great value! You never know when you'll need it.
I would recommend this to a friendRated 5 out of 5 stars
Best Techs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love being part of such a well prepared and amazing group of people.
I would recommend this to a friendRated 5 out of 5 stars
l love the membership and the team at this store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the Servive team is the best the build me a new best top l love it.
I would recommend this to a friendRated 1 out of 5 stars
Don't waste your money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a Hisense - L9G Laser TV Triple-Laser Ultra Short Throw Projector on BestBuy.com as did not have in the local store and had delivered which arrived 12/7/2021. At the time of purchase also purchased a Total Care Package that included installation. Due to a move and some remodeling that was needed was unable to install it until now. I attempted multiple times over a week period to arrange installation via phone service but was repeatedly cut off or placed on terminal hold then cut off. Today went to my local store to speak to someone in person. Was told that installation would cost me $471 plus tax after a 20% discount because "didn't immediately install it" Now that Total Tech was for a year and this has not been a year and the unit is still in shipping container! Breaking down the installation included $119 to mount the projector which entails placing it on a table under the screen and another $119 for connection which entails connection a 2 foot HDMI cord from my receiver to the projector that would sit on the same table! When I asked the tech then what did I get for purchasing the Total Tech and his response was "a year of warranty!" What a farce and a joke! If I could give negative stars I would.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Truthfully, if you use the perks, it is worth getting for insurance on your products
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real value. Geek Squad support for all purchases. Won’t be without it.
I would recommend this to a friendRated 5 out of 5 stars
great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great buy brought a bunch of electronics this year now all covered with amazing warranty
I would recommend this to a friendRated 5 out of 5 stars
Tooltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used the service yet, but I believe they will be helpful in the future.
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy to be a Total Tech member because we are what is called ‘technically challenged.’
I would recommend this to a friendRated 5 out of 5 stars
Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped me out as the store was closing. Saved my butt and made everything seamless
I would recommend this to a friendRated 5 out of 5 stars
Great access
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive but the warranty you get on all items and access to certain things is good.
I would recommend this to a friendRated 5 out of 5 stars
Basshead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is awesome it is the only reason I have such a great sound system
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Awesome! I am thrilled to hear that you are enjoying your new sound system, as well as the Totaltech membership. Please don't hesitate to reach out to us at 1-888-237-8289 if there is anything else we can assist you with.
Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the extra cost. This helped me on new purchases as well
I would recommend this to a friendRated 5 out of 5 stars
No worries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech service plan gives me piece of mind . I have always had a positive experience.
I would recommend this to a friendRated 5 out of 5 stars
Total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech is great to have if you need any help with your electronics.
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value membership. Having a peace of mind to protect my product is a bonus
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .I am so glad you have a peace of mind on your products purchased at Best Buy! Best Buy protection is the one of many perks of being a Totaltech member. Please be sure to read all your benefits here: www.bestbuy.com/totaltech or call 1-888-237-8289 for any assistance.
