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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 448 Showing 8,941-8,960 of 11,509 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don’t need this membership for warranty but if I do I know it will be great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support for any problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You receive total support and even a discount on your purchases. That makes this a great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and easy to understand. Good product coverage and convenient,

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review, and feedback that your Best Buy Totaltech membership is a good value, and easy to understand. We are glad that you like the product coverage, and it is convenient for you. From TV mounting to installing a smart video doorbell, there’s a huge list of in-home installation services that we’ll do for free when you purchase your product from Best Buy. You’ll also get free delivery on Best Buy purchases and free haul-away for most TV and major appliance replacements. With Totaltech, you’ll get up to 24 months of product protection on most new Best Buy purchases, including AppleCare+ on Apple products, with an active membership. For most portable devices, plans also include protection against drops and spills. You can view all the awesome benefits of Totaltech at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    A little pricey but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it is an expensive up front cost, you do get plenty of value out of Total Tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRICES, WARRANTY APPLE CARE FREE INSTALLS YO THIS THING IS HOT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best protection plan it pretty much pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent for purchase value. would recommend this for anyone buying products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great value dont have to worry about installs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    membership is good, and geek squad is always ready to help with what ever problem you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having access to the Geek Squad for major and minor issues is totally worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thi’s membership is a real value and is great to have on account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership worth more than cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Do whatever needed to repair computer. Goes above and beyond to get it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints. Once i have something break we will see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. It has assisted me in getting some great items that have been hard to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership might be the best idea Best Buy has ever come up with it’s amazing value

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booked an appointment for an installation of smart switches and bulbs and around 4 times person didn’t show up And no call. Very frustrated and disappointed.

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Tanya! We appreciate you posting about your experience, although this is far from what we expect for our customers. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance with your installation, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good when you purchase something to make up for the value of purchasing this... Its NOT good as a standalone service. The actual services are very dubious on the value side as well as the deals.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    yum yum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even sure that I purchased this but add them points for me thank you

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review GruntGamer. We would be happy to verify if you purchased Totaltech. Totaltech experts are available 24/7/365 and you can contact them in a variety of ways. Call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I am enjoying the benefits of the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop with Best Buy a lot then this is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good haven't had to use it yet, but nice to know I have it.

    I would recommend this to a friend