Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 11,509 reviews
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a must these days and the Geek squad fills the bill.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cancelled my membership as issue not resolved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs are well meaning but they don't "own" an issue, so the issue never gets resolved.

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are glad to assist with issues that haven't been "owned" that we can help you with. Please contact us at (888) 237-8289, online chat, Facebook/Instagram Best Buy Support, or Twitter @BestBuySupport if you have any questions or concerns that we may be able to assist you with today. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Don't spend your money on this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONE OF THE BIGGEST CHEATERS AS THEY HAVE charged for 3 years Apple Care Plus and added Best Buy to my total plan. be aware this fraud

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you are a frequent customer and purchase electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tool tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tool tech - I didn’t need to use it yet but hopefully if I do it works !

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for becoming a Totaltech member Andrea, we really appreciate it. Let us be your guide through the easiest and most difficult tech questions. Get unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. We’re always ready to help you in store, over the phone and 24/7 online. Totaltech experts are available 24/7/365 and you can contact them in a variety of ways. Call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    it saved us money after a laptop drive failed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the extended services available with this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smart, courteous and professional people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are all very young, strong, smart people. They are up and comers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value for me, as I purchased a few thing this year. Saved me some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect everything from bestbuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice membership to ensure your tech buoght in best buy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it if you plan on buying even just one appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Best buy has always provided the best support for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Helps mainly during installation process.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are glad that Best Buy Totaltech was able to be helpful to you with quick and easy standard installation of your new products! If you have any questions or concerns feel free to call us at 1-888-237-8289 (1-888-Best-Buy) and we will gladly assist. Also for your benefit please read over all of the amazing perks Best Buy Totaltech has to offer here: www.bestbuy.com/totaltech . We look forward to seeing you again! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, great customer supoort. 10/10. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best team of installer's and end user stream line management.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    provide piece of mind for when your equipment fails..and it will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I should have purchased sooner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy so far. The extended return policy and protection is worth it.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review JayJayJr. Extended 60-day return and exchange window on most products and up to 24 months of product protection with an active membership are a few of the great benefits of Best Buy Totaltech. You can view all the awesome benefits at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have help on hand when dealing with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service the prices affordably I recommend this to anyone who’s into tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was very helpful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a perrty good deal for all the work my sons computer need .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should’ve purchased it a long time ago. It’s worth the money.

    I would recommend this to a friend