Customer Ratings & Reviews

When you want peace of mind you get total tech. It saves money on installation and it automatically gives you protection on your devices. I’m not one to normally buy warranties or memberships. Best Buy has done it right and this is a total value.

Great value, very happy that we purchased our membership. We have had to replace our washer, dryer and dishwasher this year and will be using our member benefits again to buy and install a new TV before this year is over!

This came in handy for us when we had computer issues with our old and new computers. They were professional and efficient.

I am very happy with all the prices and I know for a fact that best buy and geek squad will be there for me when i have any questions or technical difficulties with my computer. I highly recommend everything I have gotten and purchased from best buy.

I just purchased this and used it to repair a laptop screen. So while I had to pay for parts I did not have to pay for labor! So far so good! I look forward to using it for other things. Caleb explained everything well. Thank you so very much!

they say it covers all devices even ones not purchased at Best Buy, but forgot to mention it covers software issues only not hardware issues.

This membership does have a great value if you are planning on doing a lot of business with Best Buy for that 12 month period moving forward.

Recently used this when we bought our new tv. Geek squad delivered and set it up, all covered under our total tech plan. Bought the plan when I purchased a new laptop. Didn’t realize I would be using it so soon for a tv too! Worth it!

New technology can be wonderful but often beyond the buyers scope of knowledge! With Totaltech, you never need to be concerned. They are polite, patient and knowledgeable making it easy to take full advantage of your purchase. So worth the price.

I like having the warranty and some of the perks. It’s pricey and renews every year. Only worth it if you have a lot of big purchases coming up.

I buy this every year as I am not qualified to work on my computer

I have needed them quite a few times in the last year and they are always so accomadating and flexible with the online scheduling. They can usually get me in and out pretty quick.

Moving into a new home we were anticipating to be purchasing some major appliances. That is the thought behind our purchasing the Total tech membership. Made some smaller purchases and will always go to Best Buy first!

I'm so glad I purchased the total plan, I have really been missing out by not having it before now. It is great with the coverage I get on the items I purchase and the discounts I receive on some items is great also. You can't afford not to buy the total tech plan.

Came in super handy when buying a number of appliances for a new house and made installations and set up so much easier instead of having to do it all ourselves

Didn’t have my service done when they said they would but they did keep me informed of the delay, but only let me know at the exact time of my scheduled pick-up.

This membership is wonderful. Protecting my items and having the Geek Squad to help has saved me on more than one occasion. I will admit I am no a computer guru and I am glad help is available when I need it.

The Geek squad support has been incredibly helpful in many ways. they have fixed my old computer and given me a lot of needed information. Their patience and skill gives me peace of mind which is important after dealing with an earlier hacking.

Going okay so far. I like how my new purchases are just automatically put under it without a hassel. Will see how well it works when I have an issue.

This is a great deal especially if you're about to purchase a bundle of appliances or something you can't beat it