Customer Ratings & Reviews

I purchased a Lenovo Laptop recently. I opted for the Best Buy Total membership. They transferred all of my data from my older laptop that didn't even turn on anymore over to my new Laptop. I asked them to help out on a few more settings and a few programs I wanted loaded. All of my requests were handled professionally and respectfully.

This was really like a last sec deal, was not planning on adding more to my purchase. Glad I did unfortunAtely i was having a really bad month when everything just wanted to break. God knows i dont make the money to fix everything. Just a good pleAce of mind.

I recently decided to invest in a BestBuy membership, and I must say,As a member, I enjoy exclusive discounts on a wide range of products. Whether it's the latest gadgets, the savings quickly add up, making the membership fee well worth it. 2. **Free Shipping and Delivery**: One of the biggest perks for me is the free shipping on most items. No more worrying about reaching a minimum order threshold or waiting anxiously for delivery. It's fast, convenient, and hassle-free. 3. **Extended Return Policy**: With the membership, I get an extended return window, which gives me peace of mind when making purchases. If I'm not completely satisfied with a product, I have ample time to return it without any hassle. 4. Priority Customer Service: Whenever I have a question or need assistance, the priority customer service for members ensures that I get the help I need promptly. It's reassuring to know that support is just a call or click away. Overall, my experience with the BestBuy membership has been extremely positive. It has streamlined my shopping experience, saved me money, and provided valuable perks that enhance my overall satisfaction. If you're a frequent shopper at BestBuy, I highly recommend investing in a membership—you won't regret it.

We had a wonderful young man named Justin help us purchasing a TV and a soundbar. We also signed up for the membership program because of Justin. We are very pleased with Best Buy

It is great to have peace of mind and it pays for itself . I always renew it cause I buy a lot of tech from Best Buy

All good. The delivery man were really nice, very courteous and very professional. I really like them both a lot I felt like I should’ve tipped them But they did not make me feel like I should’ve tipped them, which I appreciate it a lot

I'm a long time Best Buy customer for a very good reason, they are user friendly and make for a positive experience in all of my interactions with them. A win-win!

The membership is of real value. I have been able to save more money on purchases, received price matching reimbursement when product I bought went on sale and was able to repair my AirPods when they got damaged. T

I had this service for a couple years it’s very good if your constantly buy items out of Best Buy buy it is pricey when you see that charge on your card cause you just don’t have it everything you buy was under warranty which I like I just couldn’t afford it

This membership has been a life saver. My son is chaotic and I have had to replace things that he has broken and the membership makes it 100 times easier!

The Geek Squad is the BOMB! Very friendly professional and helpful they explained everything they did on my computers Great Service!!

I just renewed my Total Membership recently, after letting it expire, since I wasn't shopping for electronics often. However, my situation changed and I realized the value in having this program and product protection. The expert assistance from the Geek Squad is also one of the great benefits. This program has lots of benefits!

Worth it especially if you order a lot of tech or. Red extended return windows. Geek Squad protection on everything is a huge perk too.

This membership is so totally with the cost. Due to the Best Buy membership Protection, I always buy major appliances from Best Buy.

Had an issue setting up by calling HP direct instead of Best Buy. Got scammed but called BB right away. Tech fixed in about 30 min. Lesson learned. Go thru BB for everything!

We love Best Buy. We are not tech people, so it is great to be able to count on your staff to give informed and professional guidance

This membership has been very convient and useful too us. We have saved alot of money and has been used more than we thought we would have.

Our computer needed some repairs which would have been more than the membership. We just bought a new small TV so for the next year, it's covered.

It's a relief to have a techie available to help me solve my printer problems. They took care of my question over the phone in an efficient manner.

I recently signed up for the Best Buy Total Membership, and I couldn't be happier with my decision! From the moment I joined, I noticed a significant improvement in my shopping experience. First and foremost, the discounts and exclusive offers are fantastic. I’ve saved a substantial amount on both electronics and accessories, which is a huge plus! The free shipping on eligible items is also a game-changer, allowing me to shop from the comfort of my home without worrying about additional costs. The extended return policy gives me peace of mind when making purchases. I appreciate the flexibility, especially when buying gifts or trying out new tech. Plus, the access to special events and early sales gives me a competitive edge when shopping for the latest gadgets. Customer service is top-notch as well. Whenever I had questions or needed assistance, the staff was friendly and knowledgeable, making my experience even more enjoyable. Overall, the Best Buy Total Membership is worth every penny! If you're a tech enthusiast or simply love great deals, I highly recommend signing up. It’s a fantastic investment that enhances your shopping experience!