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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 11,509 reviews
  • Rated 5 out of 5 stars

    We love our membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a true value. It has more than paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HELP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TECH TEM HELPED ME IN EVERY WAY I NEEDED. I WILL BE BACK FOR MORE HELP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has a great value! I’ve already used it numerous times.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review and feedback Bstine54. We are happy that your Best Buy Totaltech membership has great value. When you need assistance, we are here for you. Totaltech experts are available 24/7/365 and you can contact them in a variety of ways. Call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Easy buy and worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and would recommend anyone to buy this service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and couldnt even use it. Thought it was a 2 year program was only for 1 year. Too expensive for nothing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Techs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really made a difference in operating my computer. And explained the problem very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Gems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love your tech guys! They always come through for us. Glad to have them in our home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I’ve already gotten my money’s worth.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review and feedback Beloma, we really appreciate it. We are happy that you are getting your money's worth with Best Buy Totaltech, and find it a real value. Learn more about how Best Buy Totaltech can save you money at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Just do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always purchase protection plans but Best Buy beefed it up to make it worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This customer is a very happy person. The totaltech guys are very intelligent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great purchase. Helped me to get things sorted from an older MacBook to my new one ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member pricing helps and the comfort of knowing I’m covered if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech Jonathan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Johnathan was totally professional, friendly and great teacher

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Live Chat times are several hours long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Live Chat feature has been a huge disappointment. The wait times are several hours long. I want to add Apple Care to a recently purchased iMac since it wasn't offered at the time and can't chat with anyone about doing that. I do like the included extended warranty benefit but if there's no support to count on, not sure if it's worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect idea! A rolling warranty and services subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is well worth it. Just bought exercise bike delivery and set up at no cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money for sure!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth i get great deals for the family and i am going to be the GOAT on christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LVEBUG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best offers that they have. I would recommed it a millon times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is worth the price paid instead of just the AppleCare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent membership, easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a true value for my investment, always 100% protected. highly recommended

    I would recommend this to a friend